Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Work Availability
Quote
Timeline
AdministrativeAssistant
Muhammad Umar Farooq

Muhammad Umar Farooq

Deira, Dubai

Summary

Driven by a results-focused approach, I leveraged my expertise in SQL Programming and exceptional problem-solving skills at Mentorment to enhance database designs, significantly improving project delivery times. My background also includes impactful roles in education and web design, where I applied my knowledge in Python and relational databases to foster innovation and elevate user engagement.

Overview

7
7
years of professional experience
4
4
Certification

Work History

Associate Database Developer

Mentorment
06.2023 - 03.2024
  • Created and updated database designs and data models.
  • Identified issues within databases, performed troubleshooting and implemented effective solutions.
  • Collaborated with cross-functional teams to deliver high-quality database solutions within established project timelines.
  • Modified databases to meet needs and goals determined during planning process.

STEM Teacher/Computer Science Teacher

Scarsdale International School
03.2021 - 07.2023
  • Integrated real-world applications into lessons, enhancing relevance and increasing student interest.
  • Promoted critical thinking skills through problem-solving activities and complex assignments.
  • Continually refined instructional practices through professional development opportunities, staying informed about current trends in STEM education.
  • Increased classroom engagement through the incorporation of hands-on, inquiry-based activities in lesson plans.
  • Organized after-school coding clubs, inspiring creativity and passion for computer science among students.
  • Set up computers and networking systems, delivering step-by-step instructions on basic use.

Website Designer

Intelliscience
01.2022 - 01.2023
  • Updated outdated websites with modern designs in line with industry trends, helping clients remain competitive in their market segment.
  • Met with clients to discuss expectations regarding visual presentation, branding and e-commerce functionality.
  • Redesigned existing websites for better usability, leading to higher user engagement and reduced bounce rates.
  • Integrated social media platforms into website designs, encouraging users to engage with brands beyond their standalone sites.

Computer Science Teacher

Kidcadia SMC- Pvt Limited
03.2018 - 01.2021
  • Compiled reading lists and other relevant assignments to bolster student understanding of class concepts.
  • Created clear, engaging lessons to draw interest and develop students' to program in [Software].
  • Conducted workshops on emerging technologies to promote interest in continued education within the field of computer science.
  • Prepare quizzes, tests, and examinations to gauge how well students were learning.

Call Center Representative

ACE Links Communications
05.2017 - 09.2019
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.

Education

Master of Science - Computer Science

University of Central Punjab
Lahore, Pakistan
11.2024

Bachelor of Science - Computer Science (3.03 CGPA)

Lahore Garrison University
Lahore, Pakistan
10.2021

Skills

Programming & Database

  • Python
  • Java
  • C/C
  • HTML/CSS/PHP
  • JavaScript
  • C#
  • Matlab

Database

  • Oracle
  • PL/SQL
  • MySQL

Others

  • Technical Documentation
  • Automation Testing
  • Testing and Debugging

Certification

  • Graphic Designer Training - Digiskills
  • Virtual Assistant Training - Digiskills
  • Programming for everybody Training - University of Michigan (Coursera)
  • Beginning SQL Server Training -Coursera

Languages

English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
German
Beginner (A1)

Interests

Traveling

Cars

Football

Google Searching

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

It is never too late to be what you might have been.
George Eliot

Timeline

Associate Database Developer

Mentorment
06.2023 - 03.2024

Website Designer

Intelliscience
01.2022 - 01.2023

STEM Teacher/Computer Science Teacher

Scarsdale International School
03.2021 - 07.2023

Computer Science Teacher

Kidcadia SMC- Pvt Limited
03.2018 - 01.2021

Call Center Representative

ACE Links Communications
05.2017 - 09.2019

Master of Science - Computer Science

University of Central Punjab

Bachelor of Science - Computer Science (3.03 CGPA)

Lahore Garrison University
Muhammad Umar Farooq