Muhammad Usman Qureshi
Dubai
Personal Information
- Marital Status: Married
- Date of Birth: 12/03/92
- Nationality: Pakistani
Summary
Experienced Banking Professional with over 5 years of expertise in banking operations. Well-versed in Banking, Financial Services, Administration, and Team Leadership. Holds a Business Administration degree with a major in Finance. Proficient in Branch Banking, Back Office, Finance and Accounts, Administration, Operations Management, Teller (Cashier) responsibilities, and Customer Services. Enthusiastic about leveraging expertise to achieve both organizational and personal career goals.
Overview
7
7
years of professional experience
Skills
- MS Office
- Banking Software T24/Oracle
- QuickBooks
- Financial Data Analysis
- Report Preparation
- Team Leading
- Excellent Communication
- Problem-Solving
- Customer Services
- Cash Handling
Work History
Associate Payment Operations
Mashreq Bank
03.2022 - 08.2023
- Processing SWIFT Payments of inward remittance department as per delivery standards of Mashreq Bank and UAE central bank regulations
- Reports making and sending to treasury department and others
- E-Record maintaining and correspondence on daily basis
- Bank Branches queries and complaints resolving related to transactions
- Performing reconciliation and internal control activities
- Training new employees.
Universal Banker
Allied Bank Ltd
06.2018 - 02.2022
- Processing cash and account to account transactions.
- Account opening.
- Operating ATM Machines.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Maintained accurate records of customer transactions in line with bank procedures.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
- Assisted with training of new tellers on policies and procedures.
- Assisted customers with banking needs and inquiries.
- Monitored and verified suspicious activity on customer accounts.
Wealth Advisor
Al-Ameen Funds
01.2018 - 06.2018
- Recommended investment products and services suitable for clients based on objectives, resources and risk profiles.
- Answered clients' questions and inquiries in regard to individual financial plans and strategies.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
- Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.
- Cultivated and strengthened relationships with new clients and educated clients on account services and capabilities.
- Facilitated new client onboarding process and investment account setup.
Sales Executive
Master Molty Foam & Dura Industries
04.2016 - 08.2017
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed efficient cash register operations.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Used in-store system to locate inventory and place special orders for customers.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Certification - Audit & Taxation
JA School of Accountancy
Pakistan11.2019
BBA - Business Administration
University of Peshawar
Pakistan07.2016
Languages
English
Bilingual or Proficient (C2)
Urdu
Bilingual or Proficient (C2)
Punjabi
Bilingual or Proficient (C2)
Part Time Work Experiences
- Worked as Call center sales Supervisor for Sales at Dice Tech Solutions from 3rd March 2015 to 15th March 2016.
- Worked as a Volunteer in British Council’s Project TACS (Take a Child to School) with the coordination of Dost Foundation from 14th November 2014 to 31st Dec-2014.
Accomplishments
Received appreciation certificate by British council for enrolling out of school street children in Pakistan under an educational program initiated by British Council TACS.
Professional Development
- Attended Online Training course of “Information Security Advanced Course” organized by Mashreq Bank, UAE.
- Attended Online Training course of “Fraud Awareness” organized by Mashreq Bank, UAE.
- Attended one day workshop regarding "online income tax filing", JA school of Accountancy, 2019.
- Attended Training on "Foreign Exchange operations", Allied Bank Ltd, 2019.
- Attended Training on "Customer Services", Allied Bank Ltd, 2018.
- Attended "Tellers Training Program", Allied Bank Ltd, 2018.
- Attended Sales Training, Master Group of industries (Master Molty Foam), 2017, Lahore.
- Attended International Leadership summit by GIKI University.
Timeline
Associate Payment Operations
Mashreq Bank
03.2022 - 08.2023
Universal Banker
Allied Bank Ltd
06.2018 - 02.2022
Wealth Advisor
Al-Ameen Funds
01.2018 - 06.2018
Sales Executive
Master Molty Foam & Dura Industries
04.2016 - 08.2017
Certification - Audit & Taxation
JA School of Accountancy
BBA - Business Administration
University of Peshawar
References
Muhammad Suleman Qureshi
Technical Manager,
Momentum DIFC, Dubai,
0501563027,
suleman@momentum-dubai.com
Tariq Ali,
Branch Manager,
Allied Bank,
+923339138579/+923469333001,
tariq.Ali02@abl.com
Nazish Hussain,
Team Leader,
Mashreq Bank,
+923330219514,
nazishH@mashreq.com
Similar Profiles
RANJITHA KRANJITHA K
Credit Underwriter at Mashreq Global Networks [ Mashreq Bank ]Credit Underwriter at Mashreq Global Networks [ Mashreq Bank ]
Neeraj KumarNeeraj Kumar
Manager Portfolio Control and Governance at Mashreq Global Services ( Subsidiary of Mashreq Bank)Manager Portfolio Control and Governance at Mashreq Global Services ( Subsidiary of Mashreq Bank)
Neeraj KumarNeeraj Kumar
Manager Compliance at Mashreq Global Services ( Subsidiary of Mashreq Bank)Manager Compliance at Mashreq Global Services ( Subsidiary of Mashreq Bank)