Muhammed Adil

Dubai

Summary

Motivated and detail-oriented IT Supporter with hands-on experience in providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Proficient in troubleshooting, diagnosing, and resolving technical problems, ensuring minimal downtime and optimal user experience. Strong communicator with a solid foundation in customer service and a commitment to continuous learning in the ever-evolving tech landscape.

Work History

IT Supporter

Microsense Private Limited

12.2023 - 05.2024

Monitor and maintain systems and networks.
Configure and install the hardware, applications, and operating systems.
Email support.
Strong ability to diagonose and troubleshoot issues efficiently .
Proficiently using word processing software like Microsoft Word.
Find out and solve the faults and problems related to hardware and software.

Education

Masters In Cloud Computing -

Jetking Kochi Learning Centre

Kochi

11-2023

Bachelor of Computer Science -

Kannur University

Kannur

12.2022

Skills

Technical Proficiency
Security Awareness
Attention to detail
Multitasking
Documentation
Networking

Troubleshooting
Team collaboration
Customer service
Time management
Communication

Personal Information

Title: IT SUPPORT SPECIALIST

Languages

Malayalam

First Language

English

Advanced (C1)

Hindi

Intermediate (B1)

Timeline