Summary
Overview
Work History
Education
Skills
Languages
Timeline
AssistantManager
Muhammed Ijas K

Muhammed Ijas K

Dubai

Summary

Proven track record in enhancing customer satisfaction and driving, leveraging expertise in traffic laws and exceptional customer service. Demonstrated ability to foster professional relationships, achieve safe driving records, and surpass sales targets through strategic planning and team collaboration. Skilled in business management and fluent in multiple languages, consistently delivering professional and reliable transportation services.

Overview

4
4
years of professional experience

Work History

Driver

Koukh al Shay
03.2021 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.

Assistant Manager

Koukh al Shay
03.2021 - Current
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Generated repeat business through exceptional customer service.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Collaborated with management team to set sales targets and strategies, achieving consistent sales growth.

Education

Bachelor Of Arts -

Calicut University
03.2019

Skills

  • Traffic laws knowledge
  • City and non-city driving
  • Customer Service
  • Valid Driver's License
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • Problem-Solving
  • Time Management
  • Passenger transportation
  • Language Fluency
  • Business Management

Languages

Arabic
Intermediate (B1)
Hindi
Upper intermediate (B2)
Tamil
Upper intermediate (B2)
English
Upper intermediate (B2)
Malayalam
Bilingual or Proficient (C2)

Timeline

Driver

Koukh al Shay
03.2021 - Current

Assistant Manager

Koukh al Shay
03.2021 - Current

Bachelor Of Arts -

Calicut University

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Muhammed Ijas K