Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

MUHAMMED ISHAM

ABU DHABI,UAE

Summary

To enhance my professional skills, capabilities and knowledge in an organization which recognizes the value of hard work and trusts me with responsibilities and challenges.

Overview

7
7
years of professional experience

Work history

ELV Supervisor cum Technician

Transit security solutions llc
Abu Dhabi, Uae
06.2019 - Current
  • Troubleshooted cameras, DVRs, NVRs, computers, peripherals, and other hardware.
  • Diagnosed issues with CCTV systems, identifying hardware faults and software glitches.
  • Conducted initial diagnosis of ELV systems to resolve faults.
  • Installed various types of CCTV cameras, NVRs, monitors, and performed basic network configurations.
  • Managed the purchasing and inventory of spare parts.
  • Coordinated with supervisors to ensure consistency across shifts.
  • Assisted engineers and supervisors at the field level to complete project-specific tasks within the scope.
  • Stayed updated on new and emerging technologies, assessing their potential applications in client projects.

Billing software support

Kare business services
Kannur, India
12.2018 - 05.2019
  • Led team of technical support professionals for increased productivity.
  • Enhanced customer satisfaction by resolving complex software issues.
  • Conducted training sessions to improve team's technical skills.
  • Adopted innovative technologies to enhance service delivery.

Sales executive

Oyster marketing
Kannur, India
11.2017 - 12.2018
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Established strong relationships with key industry players to expand business reach.
  • Developed customer loyalty with excellent customer service, leading to repeat business.

Education

High School Education -

GHSS Pallikkunnu Kannur, Kerala
Kannur India

Higher Secondary Education -

GHSS Meenkunnu, Kannur
Kannur, India

Diploma in Hardware & Networking -

Govt. Polytechnic College, Tottada
Kannur, India

Skills

  • Strong field service skills with a proven, demonstrable track record of repairing and maintenance of the above ELV Systems and associated equipment
  • Ability to understand complex systems and possess good IT skills
  • Ability to follow instructions and complete technical report documentation
  • Able to work with minimum supervision under stringent deadlines and high pressure environment
  • Ability to work with in a team environment

Languages

English
Advanced
Hindi
Fluent
Tamil
Intermediate
Malayalam
Native

Affiliations

  • Art and Calligraphy

Timeline

ELV Supervisor cum Technician

Transit security solutions llc
06.2019 - Current

Billing software support

Kare business services
12.2018 - 05.2019

Sales executive

Oyster marketing
11.2017 - 12.2018

High School Education -

GHSS Pallikkunnu Kannur, Kerala

Higher Secondary Education -

GHSS Meenkunnu, Kannur

Diploma in Hardware & Networking -

Govt. Polytechnic College, Tottada

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MUHAMMED ISHAM