Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Software
Work Preference
Timeline
CustomerServiceRepresentative
MUHAMMED JASIM VK

MUHAMMED JASIM VK

ABUDHABI,UAE

Summary

Goal oriented team leader with extensive experience in sales industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while increasing revenue and sales. Committed to streamlining procedures while optimizing employee capabilities. I have acquired a lot of management skills and techniques from various industries. If i get a chance to work in the company, i will try my level best.

Overview

3
3
years of professional experience
1
1
Certification
1
1
Language

Work History

Branch Manager

English House
Kerala
02.2022 - 08.2023
  • Assessed employee performance and developed improvement plans.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Engaged employees in business processes with positive motivational techniques.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Performed various duties as assigned
  • Trained staff to provide clients with appropriate products and services.
  • Resolved various issues impacting sales management and business operations.

Sales Executive

Peter England
Kerala
09.2021 - 02.2022
  • Built lasting relationship with customers while helping them find the perfect items to meet their needs,tastes, and purchase options.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Analyzed past sales data and team performance to develop realistic sales goals.

Business Development Executive

English House
Kerala
02.2020 - 08.2021
  • Collaborated with sales and marketing departments to support client acquisition.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Contributed to industry events and trade shows to showcase products and gather industry intelligence.
  • Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
  • Expertise in communicating via phone, email, webinar and face-to-face.

Education

Degree in Retail Management - Business Management

Mes College / University of Calicut
Kerala
06-2023

Skills

  • Ul>
  • Marketing Professional
  • P>Office management
  • P>Business development expertise
  • P>Office administration
  • P>Sales professional
  • P>Front office
  • P>Receptionist
  • P>Cash handling expertise
  • P>Human resources knowledge
  • Staff Management
  • Staff Training
  • Sales Expertise
  • Sales Planning
  • Excellent Team Leadership
  • Staff Supervision
  • Cash Handling
  • Microsoft Access
  • Business Communications
  • Market Research
  • Office Administration

Accomplishments

  • Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
  • Resolved product issue through consumer testing.
  • Supervised team of 11 staff members.

Certification

Human resource management

Software

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Work Preference

Work Type

Full Time

Work Location

On-SiteHybridRemote

Important To Me

Team Building / Company RetreatsPersonal development programs

Timeline

Branch Manager

English House
02.2022 - 08.2023

Sales Executive

Peter England
09.2021 - 02.2022

Human resource management

03-2020

Business Development Executive

English House
02.2020 - 08.2021

Degree in Retail Management - Business Management

Mes College / University of Calicut

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MUHAMMED JASIM VK