MUHAMMED NASEEF
Summary
My objective is to use all of the knowledge, experience, and result driven personality appropriately in order to flourish within any given position that I may encounter, while absorbing any and every experience and process along the way. Knowledgeable and dedicated customer service professional with extensive experience in the textile and hospitality industries. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.
Overview
2
2
years of professional experience
Work History
01.2023 - 01.2024
- Managed all Hospitality customer accounts, custom product samples and material orders
- Provided clear and timely technical data required for design and specification of product as well as technical support resolving issues for clients on variety of company products
- Developed and managed all processes to implement, improve, and streamline information and processes throughout department
- Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones
- Built, managed and coached in-sourced and outsourced team, implementing training programs to improve efficiency and productivity
- Demonstrated knowledge of company's mission, purpose, goals, and ability to help employees successfully achieve them
- Positioned as primary liaison for all hospitality team members, troubleshooting complex administrative and training issues promptly as well as product knowledge on full range of products offered
- Molded team and embraced change to adapt within dynamic market and company direction
- Recruited, hired and trained all staff, providing direct supervision, performance management and reviews, ongoing staff development and continuing education to employees.
Aiiwa Shipping Logistics -Logistics Associate
Muhammed Naseef
01.2022 - 02.2023
- Tracked orders and notified customers of status or potential delays.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Registered vendors and customers on database to maintain updated roster.
- Managed warehouse operations and verified proper shipment procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
Education
BBA (Aviation & Logistics) -
Deemed to be University - Mangaluru
01.2022
Skills
- Customer Services
- Communication
- Team Collaboration
- Adaptability
- Problem Solving
- Time Management
- Attention to Detail
- Hospitality Management
- Food Safety
- Menu knowledge
- Conflict Resolution
- Interpersonal Skills
- English
- Hindi
- Malayalam
Contactme
CONTACT ME=0567425106
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
01.2023 - 01.2024
Aiiwa Shipping Logistics -Logistics Associate
Muhammed Naseef
01.2022 - 02.2023
BBA (Aviation & Logistics) -
Deemed to be University - Mangaluru
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
Alec M. HamrickAlec M. Hamrick
NA at Owner/Operator Pet Care BusinessNA at Owner/Operator Pet Care Business