MUHAMMED NAYEEF
Ras Al Khaimah
Summary
Dedicated professional eager to leverage extensive skills towards ensuring customer satisf
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Information Technology Trainee
Rixos bab al bahr
Ras Al Khaimah
08.2024 - Current
- Performed troubleshooting on various software applications and systems.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Maintained inventory records of all hardware equipment used by the organization.
- Assessed existing IT infrastructure and identified areas for improvement.
- Implemented backup procedures to ensure data integrity and availability.
- Maintained inventory of all IT equipment and supplies in use by the organization.
- Developed documentation related to IT policies, processes, standards.
Steward
RIXOS BAB AL BAHR
Ras Al Khaimah
03.2023 - Current
- Skilled in event setup & takedown thriving in challenging environments
- Top-notch cleanliness standards
- Trained in safe food handling
- Quick adaptability to guest needs
Sales Associate
Giga phone enterprises
Mumbai
05.2022 - 11.2022
- Greeted customers and provided exceptional customer service.
- Maintained up-to-date knowledge of store merchandise and policies.
- Processed transactions using a point-of-sale system.
- Handled customer complaints in a professional manner.
Education
Master of computer application - Information And Computer Systems
NMIMS
India09-2025
Bachelor of computer application -
RABINDRANATH TAGORE UNIVERSITY
Bhopal, India01.2021
Higher National Diploma - Commerce
GVHSS
Koduvally, India01.2018
Skills
- IT support experience
- Continuous learning mindset
- Operating systems
- Networks
- Team collaboration
- Technical issue analysis
- Application installations
- IT documentation
- Troubleshooting and Diagnostics
Languages
- English
- Hindi
- Malayalam
- Tamil
- Kannada
Personal Information
- Date of Birth: 05/17/01
- Nationality: INDIAN
Languages
English
Proficient
C2
Hindi
Advanced
C1
Malayalam
Proficient
C2
Tamil
Upper Intermediate
B2
Timeline
Information Technology Trainee
Rixos bab al bahr
08.2024 - Current
Steward
RIXOS BAB AL BAHR
03.2023 - Current
Sales Associate
Giga phone enterprises
05.2022 - 11.2022
Master of computer application - Information And Computer Systems
NMIMS
Bachelor of computer application -
RABINDRANATH TAGORE UNIVERSITY
Higher National Diploma - Commerce
GVHSS