Learning new technologies to support digital world of finance, automation and business data analytics
Muhammed SADIK
Finance | Operations | Data Analytics
Abu Dhabi
Summary
Accomplished Finance and data expert with a proven track record at Etihad Airways, EAS and ADAC enhancing financial operations through expert data analytics and strategic implementations. Skilled in inhouse automation, Power BI and effective problem-solving, I've driven operational growth and efficiency, achieving a notable OTP above 98%. My approach prioritizes innovative solutions and meticulous financial oversight to deliver exceptional results.
Overview
23
23
years of professional experience
7
7
years of post-secondary education
1
1
Certificate
2
2
Languages
Work History
Finance Officer - AR & Payment Solutions
Etihad Airways (EAG)
10.2018 - Current
- Credit card and AMOPs payment 3 way reconciliation from sold to settle, settle to bank and bank to customer account with capacity of average volume USD 400M+ out of 25000+ invoices and receipts and millions of card transactions monthly.
- Complete accounting activities of credit card sale, refund, service fee, chargebacks, VAT etc. in SAP system using FPR solution and manual activities for exceptions.
- Actively involving in development of FPR tool for finance payment reconciliation and to interface with SAP.
- Supported Payment solutions, Account Receivables, Billing, Settlements, Refund Process, Credit card operations and Fraud monitoring team to eliminate revenue loss and overall business functions to ensure on time performance as per schedule.
- Month end closing activities related to credit card operations and meet all audit requirements on AR credit card transactions.
- Enhanced internal control systems and procedures to mitigate risk and utilize all possible automation opportunities.
- Improved resource utilization with data management systems, reducing costs through strategic coordination and performance analysis.
- Introduced tools and process improvements to mitigate error and drive operational growth by providing sufficient data to stakeholders from huge and complex data sources.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Partnered with DIT and operational leadership to develop business plans with detailed benchmarks.
Business Support Officer
Etihad Airport Services Ground (EASG)
07.2013 - 09.2018
- Collected data to complete detailed operational and statistical reports for stakeholders and management.
- Designed and support EAS Ground Plus as per part of revenue improvisation plan.
- Prepare and publish performance report to higher management for all Etihad Airport Services companies ( EAS Ground, Cargo and Catering)
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Introduced software tools and process improvements to mitigate loss and drive operational growth.
- Analyzed financial data regarding product performance and customer performance and developed reports for key stakeholders.
- Improved resource utilization with data management systems, reducing costs through strategic coordination and contract analysis.
- Generated financial and operational reports to assist management with business strategy.
- Enhanced internal control systems and procedures to mitigate risk and support opportunities.
Assets & Resource Planning Officer
Abu Dhabi Airports (ADAC)
06.2008 - 05.2013
- Proven ability to develop and implement creative solutions to complex problems.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
Ground Operations Specialist
Abu Dhabi Airports Services (ADAS)
08.2001 - 06.2008
- Managed workforce and equipment fleet for efficient Ground operations and ensured OTP above 98%.
- Actively participated in commercial analyzing of Ground Support Equipments planning , tender and procurement process.
- Prepared operational and equipment budgets.
- Managed day-to-day development issues.
- Worked with stakeholders to drive service definitions and its quality.
- Translated business priorities into implementable actions.
- MIS reporting on ground handling and operations.
Education
MBA - Finance & HR
Manipal University
India 06.2010 - 09.2012
Bachelor of Commerce - Accounting And Business Management
University of Calicut
India 04.1992 - 09.1996
Skills
Power BI Power App MS Access
Accomplishments
- FPR Finance Payment Reconciliation Tool and MIS Dashboards for AR / CC Recon & Chargebacks / Payment Solutions.
- AR CMT - Receivables Management Tool.
- AR Receipt Posting Tool / MIT Invoicing Tool for Billing Team.
- GSE Database / FLeet Management Tool for EAS Ground Operations.
- EAS Billing Tool / Ground Plus App for EAS Ground Revenue.
- Proveo / Rostima for Ground Resource & Operations Planning.
Interests
Timeline
Pursuing Certified Management Accountant from IMA as part of PDP
12-2021
Finance Officer - AR & Payment Solutions
Etihad Airways (EAG)
10.2018 - Current
Business Support Officer
Etihad Airport Services Ground (EASG)
07.2013 - 09.2018
MBA - Finance & HR
Manipal University
06.2010 - 09.2012
Assets & Resource Planning Officer
Abu Dhabi Airports (ADAC)
06.2008 - 05.2013
Ground Operations Specialist
Abu Dhabi Airports Services (ADAS)
08.2001 - 06.2008
Bachelor of Commerce - Accounting And Business Management
University of Calicut
04.1992 - 09.1996
Automation and Reporting Skills
Able to automate and transform complex and high volume of financial records and do the reconciliation and produce management reports with latest reporting tools using BI services.
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