MUHAMMED SAFNAJ
Dubai
Summary
Strategic Sales Executive with expertise in new business development and customer relationship management. Exceeds sales targets through effective negotiation and solution-focused strategies. Delivers exceptional client experiences by leveraging market insights and understanding customer needs. Fosters collaboration to enhance team performance and drive business growth.
Overview
11
11
years of professional experience
Work History
Real Estate Consultant
Camden Properties
01.2024 - Current
- Facilitated leasing of homes, flats, and retail spaces, ensuring client needs were met and properties were occupied efficiently.
- Developed strong relationships with property tenants, enhancing tenant satisfaction and retention.
- Oversaw rent collection from tenants, ensuring timely payments and accurate documentation.
- Addressed complaints with clear communication and effective problem-solving.
- Managed daily housekeeping activities to ensure cleanliness and organisation of flats, contributing to tenant comfort and property appeal.
Store in Charge
Al Thayef
Tharmath, Oman
12.2021 - 09.2022
- Developed purchasing strategies and processed purchase orders to optimise supply chain efficiency.
- Supported team members in managing purchasing tasks and maintained accurate records of goods ordered and received to ensure inventory accuracy.
- Monitored purchasing technology trends and assisted in purchasing and implementation to enhance operational effectiveness.
Store Manager
Jabal Al Saffa General Trading L.L.C
02.2018 - 01.2021
- Managed daily operations of material stores, ensuring optimal stock levels to meet demand.
- Facilitated hiring, training, and development of employees across store positions to enhance team capabilities.
- Developed purchasing strategies and monitored expenses to optimise budget utilisation.
Customer Service Agent
Cochin International Airport
Cochin, India
06.2015 - 03.2016
- Addressed passenger inquiries regarding flights, baggage services, and airport facilities, enhancing customer experience.
- Facilitated smooth check-in process for passengers, ensuring compliance with airline protocols.
- Verified baggage tags and weight limits, streamlining check-in for efficient operations.
- Coordinated with airline security and ground staff at check-in counters.
Education
Diploma in Aviation Management -
CIASL Academy
Kochi07-2015
BCA -
Kannur University
04-2014
Certificate Programming in Practical Accounting and Tally -
Sree Shankaracharya Computer Center
01-2015
Skills
- Property valuation
- Customer service skills
- Computer literacy
- Point of sale knowledge
- Time management
- Team collaboration
- Communication skills
Languages
English
Intermediate
B1
Hindi
Intermediate
B1
Malayalam
Upper Intermediate
B2
Timeline
Real Estate Consultant
Camden Properties
01.2024 - Current
Store in Charge
Al Thayef
12.2021 - 09.2022
Store Manager
Jabal Al Saffa General Trading L.L.C
02.2018 - 01.2021
Customer Service Agent
Cochin International Airport
06.2015 - 03.2016
Diploma in Aviation Management -
CIASL Academy
BCA -
Kannur University
Certificate Programming in Practical Accounting and Tally -
Sree Shankaracharya Computer Center