MUHAMMED SHAFI
Sharjah
Summary
Professional Summary.
Results-driven and customer-focused jewelry store manager with over 15 years of experience in luxury retail and jewelry sales. Expertise in store operations, team leadership, customer relationship management, and inventory control. Adept at driving sales, implementing marketing strategies, and ensuring exceptional customer service, while maintaining compliance with industry standards.
Overview
14
14
years of professional experience
Work History
Sales Executive
Orion Plastic Factory Industry
Abudhabi
01.2022 - 12.2023
- Company Overview: (Packaging Industrial Material)
- Achieved sales goals and service targets by cultivating and securing new customer relationship
- Analyzed past sales data and team performance to develop realistic sales goals
- Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation
- (Packaging Industrial Material)
Sales Manager
Nakshatra Jewellers
Karnataka
01.2016 - 12.2021
- Oversee daily store operations, ensuring smooth functioning, and adherence to company policies.
- Drive sales and achieve revenue targets through strategic planning and customer engagement.
- Lead and train a team of sales associates to deliver outstanding customer service.
- Manage inventory, ensuring stock availability, and preventing discrepancies.
- Handle vendor negotiations, and coordinate timely stock replenishment.
- Monitor store financials, including sales reports, cash flow, and expense control.
- Execute marketing campaigns, in-store promotions, and brand-building activities.
- Ensure compliance with jewelry industry regulations, ethical sourcing, and security measures.
- Monitored market trends, competitor activities, and product developments to adjust sales strategies accordingly.
- Prepared and submitted sales reports and expense reports on a regular and timely basis.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Sales Executive
Al Ain Plastic Industry
Al Ain
01.2010 - 01.2016
- Company Overview: Al Ain UAE
- Prospected and cold-called potential clients, effectively establishing new business relationships and expanding the customer base
- Conducted regular client visits, identifying customer needs, and presenting tailored solutions to drive sales
- Managed key accounts, providing exceptional customer service and resolving any issues or concerns in a timely manner
- Collaborated with cross-functional teams, including marketing and product development, to ensure effective product launches and promotions
- Al Ain UAE
Education
BCom - Bachelor of Commerce
Malabar College
Kalpetta, Wayanad07.2009
High School -
Govt. Higher Secondary School
Wayanad06.2006
Skills
Jewelry Retail Management, ✔ Sales and Business Development, ✔ Customer Relationship Management, ✔ Inventory and Stock Control, ✔ Team Leadership and Training, ✔ Vendor and Supplier Coordination, ✔ Financial and Cash Flow Management, ✔ Marketing and Promotional Strategies, ✔ Store Operations and Security Compliance
Languages
- English
- Hindi
- Arabic
- Kannada
- Malayalam
License No
1004671
Personal Information
- Passport Number: N9220171
- Date of Birth: 05/01/89
- Nationality: Indian
- Marital Status: Married
Timeline
Sales Executive
Orion Plastic Factory Industry
01.2022 - 12.2023
Sales Manager
Nakshatra Jewellers
01.2016 - 12.2021
Sales Executive
Al Ain Plastic Industry
01.2010 - 01.2016
BCom - Bachelor of Commerce
Malabar College
High School -
Govt. Higher Secondary School
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