Muhammed Shamseer Mavila Kandy
Abu Dhabi,United Arab Emirates
Summary
Driven professional with proactive approach to administrative tasks, seeking to contribute organisational and communication skills. Proficient in managing schedules and maintaining records, demonstrating keen ability to streamline office operations. Committed to enhancing productivity and supporting team success through reliable and consistent performance.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Dockhand/Operator
Yas Asset Management
Abu Dhabi, United Arab Emirates
2017.07 - 2026.04
- Communicate directly with customers on yard and ensure their yacht trip experience is pleasant, productive and memorable and mediate any situations that may have escalated.
- Responded to customer issues and queries and provided excellent customer service.
- Coordination between maintenance team if any problem in boat and yard.
- Warmly greeted customers with positive telephone etiquette, asking well-rounded questions to identify issues.
- Explained benefits and advantages of different product and service offerings to customers.
- Secure boats to docks
- Monitoring power
- Phone services and facility cleanliness in-depth knowledge of marina operations.
- Safety docking visiting vessels.
- Performing the general maintenance operations of the marina facility.
- Making all areas are clean while adhering to and maintaining quality standard.
- Assist in operations like docking and undocking
Administrative Assistant
National Catering Company
Abu Dhabi, United Arab Emirates
2013.09 - 2015.10
- Monitored and purchased office supplies to maintain consistent inventory.
- Photo copied files, scanned records and filed documents by alphabetical order.
- Scheduled appointments, meetings and travel accommodations for managers.
- Greeted guests, responded to enquiries and provided instructions.
- Answered phones, replied to emails and directed calls to appropriate department.
- Assisted managers in compiling and organizing materials for meetings.
- Ordered office supplies and researched new deals and suppliers.
- Handled incoming calls for staff, answering questions, directing calls and documenting messages.
- Supported staff with administrative needs for photocopying, faxing and filing.
- Kept and maintained accurate filing system for preservation of office information.
- Provided printing, photocopying scanning support to colleagues.
- Arranged filing systems for easy use and retrieval by personnel.
- Wrote professional letters, emails and memoranda for business communication.
- Examined, scanned and input documents in software system.
Assistant Accountant
Pasons Al Madeena
Dubai, United Arab Emirates
2011.11 - 2013.08
- Drafted and edited financial presentations for management to inform decision-making.
- Evaluated employee expense reports and verified accuracy.
- Managed payroll by tracking employee hours and entitlements.
- Controlled credit and confirmed debtors paid dues on time.
- Prepared bank deposits, checking and correcting any errors.
- Monitored accounts payable and receivable statuses, keeping financial records up-to-date.
- Assisting in the physical counts of inventories (Main Stock).
- Controlling petty cash movement
- Prepare various financial reports for management such as project status inquiry report
Education
B,com - Bachelor of commerce
Kannur University
Kannur, Kerala 2008.07 - 4 2011
Bachelor of Arts - English
Kalinga University
Chhattisgarh, 2014.06 - 5 2017
Skills
- High communication & organizational skills Good managerial and leadership skills
- Advanced product knowledge
- Transaction processing
- Payment processing
- Sales support
- Customer queries
- Finance services
- Microsoft Excel database management
- Solving problem skills
- Critical thinking
- Analytical skills
- Decision making
- Teamwork
- Knowledge in boat handling
- Safety compliance
- Materials handling
- Heavy equipment operation
- Customer relations
Certification
- Diploma in Computrised Financial Accounting, Kerala, India.
- Commercial 12 meter small boat license, Abu Dhabi, UAE.
- Completed heart saver first aid ,CPR and AED provider course from safety first medical service, Abu Dhabi, UAE.
- Level 2 international award in fire and safety from high fields qualifications.
- Emergency Respond team (ERT), Emirates institute, Abu Dhabi.
- STCW, Abu Dhabi, United Arab Emirates
Languages
Malayalam
Native
English
Proficient
C2
Hindi
Proficient
C2
Tamil
Proficient
C2
Timeline
Dockhand/Operator
Yas Asset Management
2017.07 - 2026.04
Bachelor of Arts - English
Kalinga University
2014.06 - 5 2017
Administrative Assistant
National Catering Company
2013.09 - 2015.10
Assistant Accountant
Pasons Al Madeena
2011.11 - 2013.08
B,com - Bachelor of commerce
Kannur University
2008.07 - 4 2011