Muhammed Sufwan
Dubai
Summary
Demonstrating positive attitude and ability to adapt to any situation. Focused Supervisor with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.
Overview
6
6
years of professional experience
Work history
Data Manager (Supervisor)
Idealz
Dubai
2023.01 - 2024.01
- Analyzed data from various perspectives to identify patterns and communicate findings to support business growth
- Developed strategies to address challenges and maintain competitiveness using market trend data
- Identified valuable data sources and implemented process automation tools to ensure accuracy
- Established reporting structures for efficient data analysis
- Collected analytics data from multiple sources to inform decision-making
Logistics Coordinator Supervisor
Idealz
Dubai
2023.01 - 2024.01
- Orchestrated warehouse operations to optimize inbound and outbound lead times and enhance efficiency.
- Monitored and compiled shipment data for inbound and outbound material, part, and product flows.
- Developed and oversaw budgets to enhance cost management.
- Enhanced inventory systems to meet supply demands.
- Oversaw a fleet of 3 vehicles, strategizing routes and schedules for maximum adherence.
Front Desk Receptionist
Idealz
Dubai
2023.01 - 2024.01
Customer Care Services
Etisalat
Sharjah
2020.01 - 2020.05
- Delivering outstanding customer service to in-person and phone inquiries
- Working closely with team members and supervisors to solve customer problems
- Handling customer questions with professionalism and speed
Sales Executive
Sharaf DG
Sharjah
2019.01 - 2019.08
- Regular customer interaction at Safer Mall (IT Department) for DSF'17
- Utilized push sales and upselling tactics to assist walk-in customers in purchasing electronic devices
- Met sales targets set by clients
Usher
SHARJAH CRICKET
Sharjah
2018.01 - 2018.02
- Projecting and protecting brand image by providing high standard of service
- Displaying drinks in refrigerators
- Crowd handling as an usher during T10 Cricket League
- Providing hospitality services
- Maintaining a calm and stern demeanor in high pressure environments
- Guiding people to their designated seating and helping them navigate the venue
Education
Masters in Business -
Geneva Business School
Unknown, GenevaGeneral Education Degree - undefined
Vibe education
Dubai, DubaiSkills
- Customer service
- Computer literacy
- Communication skills
- English
- Microsoft excel
- Microsoft word
- Active listening
- Memorisation and recall
- Clean and neat
- Security awareness
Timeline
Data Manager (Supervisor)
Idealz
2023.01 - 2024.01
Logistics Coordinator Supervisor
Idealz
2023.01 - 2024.01
Front Desk Receptionist
Idealz
2023.01 - 2024.01
Customer Care Services
Etisalat
2020.01 - 2020.05
Sales Executive
Sharaf DG
2019.01 - 2019.08
Usher
SHARJAH CRICKET
2018.01 - 2018.02
Masters in Business -
Geneva Business School
General Education Degree - undefined
Vibe education