Summary
Overview
Work history
Education
Skills
Timeline
Generic
Muhammed Sufwan

Muhammed Sufwan

Dubai

Summary

Demonstrating positive attitude and ability to adapt to any situation. Focused Supervisor with impressive track record in collaborative, cross-functional teamwork within high-pressure environments. Adept at project planning and managing multiple accounts at once. Dedicated to improving company sales goals and meeting business objectives.

Overview

6
6
years of professional experience

Work history

Data Manager (Supervisor)

Idealz
Dubai
01.2023 - 01.2024
  • Analyzed data from various perspectives to identify patterns and communicate findings to support business growth
  • Developed strategies to address challenges and maintain competitiveness using market trend data
  • Identified valuable data sources and implemented process automation tools to ensure accuracy
  • Established reporting structures for efficient data analysis
  • Collected analytics data from multiple sources to inform decision-making

Logistics Coordinator Supervisor

Idealz
Dubai
01.2023 - 01.2024
  • Orchestrated warehouse operations to optimize inbound and outbound lead times and enhance efficiency.
  • Monitored and compiled shipment data for inbound and outbound material, part, and product flows.
  • Developed and oversaw budgets to enhance cost management.
  • Enhanced inventory systems to meet supply demands.
  • Oversaw a fleet of 3 vehicles, strategizing routes and schedules for maximum adherence.

Front Desk Receptionist

Idealz
Dubai
01.2023 - 01.2024

Customer Care Services

Etisalat
Sharjah
01.2020 - 05.2020
  • Delivering outstanding customer service to in-person and phone inquiries
  • Working closely with team members and supervisors to solve customer problems
  • Handling customer questions with professionalism and speed

Sales Executive

Sharaf DG
Sharjah
01.2019 - 08.2019
  • Regular customer interaction at Safer Mall (IT Department) for DSF'17
  • Utilized push sales and upselling tactics to assist walk-in customers in purchasing electronic devices
  • Met sales targets set by clients

Usher

SHARJAH CRICKET
Sharjah
01.2018 - 02.2018
  • Projecting and protecting brand image by providing high standard of service
  • Displaying drinks in refrigerators
  • Crowd handling as an usher during T10 Cricket League
  • Providing hospitality services
  • Maintaining a calm and stern demeanor in high pressure environments
  • Guiding people to their designated seating and helping them navigate the venue

Education

Masters in Business -

Geneva Business School
Unknown, Geneva

General Education Degree - undefined

Vibe education
Dubai, Dubai

Skills

  • Customer service
  • Computer literacy
  • Communication skills
  • English
  • Microsoft excel
  • Microsoft word
  • Active listening
  • Memorisation and recall
  • Clean and neat
  • Security awareness

Timeline

Data Manager (Supervisor)

Idealz
01.2023 - 01.2024

Logistics Coordinator Supervisor

Idealz
01.2023 - 01.2024

Front Desk Receptionist

Idealz
01.2023 - 01.2024

Customer Care Services

Etisalat
01.2020 - 05.2020

Sales Executive

Sharaf DG
01.2019 - 08.2019

Usher

SHARJAH CRICKET
01.2018 - 02.2018

Masters in Business -

Geneva Business School

General Education Degree - undefined

Vibe education
Muhammed Sufwan