MUHAMMED THUFAIL
Dubai,United Arab Emirates
Summary
Committed Application Specialist with knack for streamlining complex processes and enhancing user experience. Delivered key improvements in system integration and user training, leading to significant increases in operational efficiency and user satisfaction. Known for quick problem-solving and collaborative approach that drives team success.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Application Specialist
MedNet
Dubai, United Arab Emirates
12.2021 - 03.2025
- Successfully led stakeholder engagements to define business requirements, ensuring seamless project execution within scope, budget, and timelines.
- Streamlined business process documentation, aligning with ITIL standards, which enhanced software implementation quality and compliance.
- Optimized demand-supply coordination, proactively identifying and mitigating potential execution challenges, leading to improved project efficiency.
- Effectively managed requirement changes, assessing risks and ensuring timely escalation, which minimized project delays and scope creep.
- Conducted comprehensive gap analyses, identifying critical areas for improvement and enabling strategic decision-making for system enhancements.
- Delivered multiple projects successfully, overseeing all phases from planning to implementation and ensuring smooth user adoption through structured training.
- Provided clear and insightful project reporting, keeping leadership informed on progress, challenges, and key milestones, driving informed decision-making.
- Expertise in system analysis and software development, with hands-on experience in Java, .NET, and Oracle-based enterprise applications.
- Strong experience in SQL database design, optimization, and querying, ensuring efficient data management and system performance.
- Strong knowledge of networking, cybersecurity, and IT infrastructure management, ensuring system security and compliance with industry standards.
- Expertise in software testing and quality assurance methodologies, ensuring defect-free deployments and optimal user experience.
Consultant
KPMG US
Bangalore, India
12.2020 - 12.2021
- Led the system analysis and implementation of enterprise-wide digital solutions, improving operational efficiency and client service delivery.
- Successfully conducted gap analyses and process re-engineering for multiple clients, identifying key areas for optimization and automation.
- Designed and deployed data-driven solutions that enhanced financial and risk analysis capabilities, streamlining compliance reporting.
- Collaborated with cross-functional teams to implement IT solutions, ensuring seamless integration with existing business processes and regulatory requirements.
- Implemented automation scripts using Python and RPA, reducing repetitive tasks and improving productivity across multiple departments.
- Played a key role in IT security audits and risk assessments, ensuring compliance with global data protection and cybersecurity standards.
- Provided technical expertise in ERP implementations, enhancing financial reporting and analytics for clients across banking, insurance, and pharmaceutical industries.
- Trained end-users and technical teams on new systems, ensuring smooth adoption and minimal disruption to business operations.
Programming analyst
Cognizant
Bangalore, India
01.2018 - 12.2020
- Developed and optimized enterprise applications using Java, .NET, and Oracle, improving system performance and user experience.
- Designed and implemented API integrations to enable seamless communication between business applications and third-party services.
- Optimized database performance by writing efficient SQL queries, reducing processing time and improving data retrieval speeds.
- Automated repetitive business processes using Python and RPA tools, increasing operational efficiency and reducing manual effort by 40%.
Education
Bachelor of Technology - Computer Science and Engineering
Federal Institute of Science and Technology
05.2013 - 06.2017
Skills
- Project Coordination
- Machine Learning & AI
- Process Optimization
- RPA Tools Expertise
- SQL & Database Management
- Agile Methodologies
- ITIL, CMMI, OWASP, Secure Coding Practices
- Odoo, SAP, Microsoft Dynamics
- Stakeholder Management
- Strategic business analysis
- Java, NET (C#, ASPNET), JavaScript
Certification
- Certified Big Data Analysis with Revolution R Enterprise
- Certified Scrum Master
- AI Fundamentals Certification-DataCamp
- RPA AD 01 - Blue Prism Developer Certification
- PL-200 – Power Platform Functional Consultant Associate
- Certification of Capability in Business Analysis (CCBA)
- RPA Advanced Business Analyst Certification
- Agile Business Analyst (ICAgile Certified Professional - Business Value Analysis)
Timeline
Application Specialist
MedNet
12.2021 - 03.2025
Consultant
KPMG US
12.2020 - 12.2021
Programming analyst
Cognizant
01.2018 - 12.2020
Bachelor of Technology - Computer Science and Engineering
Federal Institute of Science and Technology
05.2013 - 06.2017
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