MUHAMMED VASIH
Fujairah,UAE
Summary
Professional and personable receptionist with hands-on experience in managing front desk operations, handling calls, and delivering excellent customer service in a fast paced office environment. Skilled in communication, organization, and multitasking, with a strong ability to greet visitors warmly, coordinate appointments, and maintain efficient office workflows. Adept at handling administrative tasks, managing records, and supporting team operations while ensuring a positive and professional first impression. Seeking to contribute strong interpersonal and organizational skills to enhance front office efficiency and customer experience.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Receptionist
Crown Prince Of Fujairah Private Office
Fujairah
2023.03 - 2026.06
- Greet and assist visitors in a professional and welcoming manner
- Manage incoming calls, emails, and inquiries efficiently
- Schedule and coordinate meetings, appointments, and travel arrangements
- Maintain organized records, files, and office documentation
- Monitor office supplies and handle inventory management
- Support administrative tasks including report preparation and correspondence
- Ensure smooth daily front desk operations and client satisfaction
Front desk agent
Fezinn Hotel
Kozhikode, India
2020.09 - 2022.09
- Maintained a clean reception area to create a welcoming environment.
- Coordinated with maintenance department promptly when repairs were needed in guest rooms or common areas.
- Handled confidential information discreetly to maintain privacy and trust of guests.
- Multitasked efficiently during peak hours without compromising on service quality.
- Updated records regularly for accurate tracking of guest stay details.
- Managed incoming calls, ensuring professional service.
- Improved customer satisfaction by managing complaints effectively.
Education
Diploma - Multimedia Animation & Special Effects
GOVT ITI
Kasaragod, India 2021.01 - 2022.01
High School Diploma - Commerce
Noor Hudha English Medium Higher Secondary School
Kasaragod, India 2018.05 - 2020.04
Secondary Education - SSLC
GHSS THACHANGAD
Kasaragod, India 2017.03 - 2018.04
Skills
Front Desk Management
Customer Service & Client Handling
Telephone & Email Communication
Appointment Scheduling & Calendar Management
Office Administration & Record Keeping
Visitor Management & Reception Etiquette
Multitasking & Time Management
Team Collaboration & Professional Communication
LANGUAGES
Malayalam
Beginner
English
Beginner
Hindi
Beginner
Arabic (Read & Write)
Beginner
Technical Skills
- Microsoft Office (Word, Excel, Outlook)
- Email & Calendar Systems
- Office Equipment (Printer, Scanner, Fax)
- Basic Data Entry & Documentation
- Canva
Timeline
Receptionist
Crown Prince Of Fujairah Private Office
2023.03 - 2026.06
Diploma - Multimedia Animation & Special Effects
GOVT ITI
2021.01 - 2022.01
Front desk agent
Fezinn Hotel
2020.09 - 2022.09
High School Diploma - Commerce
Noor Hudha English Medium Higher Secondary School
2018.05 - 2020.04
Secondary Education - SSLC
GHSS THACHANGAD
2017.03 - 2018.04