MUHAMMED ALI CHALIL
Dubai,UAE
Summary
"Accomplished professional with 15 years of experience in effective communication, negotiation expertise, and market and competitive analysis. Demonstrates creative thinking and a deep understanding of the product lifecycle, ensuring customer service excellence. Proven ability in client relationship management, customer segmentation, and relationship-building. Adept at presenting the company, acquiring clients, and engaging customers to drive business development. Skilled in sales forecasting, time efficiency, and implementing advanced sales techniques for customer retention. Career goal: to leverage extensive skills and 15 years of experience in a dynamic role that fosters growth and innovation within the industry."
Overview
16
16
years of professional experience
Work History
Sales manager
Marvel Electricals Trading L.L.C
Sharjah, UAE
04.2016 - Current
- Sales Forecasting and Planning, Team Management, Customer Relationship Management, Sales Operations
- Developed and executed successful sales strategies
- Built and managed high-performing sales teams
- Improved customer relationships
- Increased sales revenue
Sales executive
Marvel Electricals Trading L.L.C
Sharjah, UAE
04.2014 - Current
- Crafted compelling pitches for securing high-value deals with clients.
- Identified new business opportunities that enhanced growth potential of the company.
- Increased current product and service sales through knowledgeable customer advice.
- Worked with internal and external teams to initiate marketing strategies to grow at national, regional and specific sector levels.
- Negotiated best-possible prices for maximised profit levels.
- Managed client relationships from early stages of sales process through to post-sales
- Established and maintained positive, profitable client relationships through superb communication.
- Generated sales forecasts to inform resource allocation and project management.
- Established strong relationships with key industry players to expand business reach.
Sales executive
Vee Pee Trading L.L.C
Dubai
01.2009 - 01.2013
- Analyzed and audited market competition, developing sales strategies that showcase unique business offerings.
- Established strong relationships with key industry players to expand business reach.
- Generated new leads and opportunities to maximize revenue.
- Placed customer orders, providing guidance on product delivery timeframes.
- Delivered exceptional customer service, addressing customer queries and handling customer complaints.
- Unearthed new target markets, prospective clients and key sector decision-makers.
- Understood customer needs to craft exceptional sales journeys.
- Handled high-volume telesales enquiries within call-time targets.
- Strengthened profit opportunities through targeted customer relationship development, continually meeting sales objectives.
- Built rapport with new and existing customers from diverse cultural backgrounds to maximise sales opportunities.
- Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
- Maintained excellent knowledge of industry trends to remain ahead of competitors.
- Articulated product features and specifications in customer-centric language based on their priorities.
- Devised pitches and presentations targeted to client needs for improved deal closing.
- Established and maintained positive, profitable client relationships through superb communication.
- Crafted compelling pitches for securing high-value deals with clients.
- Increased current product and service sales through knowledgeable customer advice.
Education
Bachelor of Arts - English
Calicut University
CalicutHigher Secondary - Commerce
Calicut University
CalicutSkills
- Effective communication
- Negotiation expertise
- Market and competitive analysis
- Creative thinking
- Product lifecycle understanding
- Customer service excellence
- Competitive and trend analysis
- Time-management
- Client Relationship Management
- Relationship-building
- Ability to present the company
- Customer engagement
- Sales forecasting
- Sales techniques
Languages
English
Fluent
Arabic
Fluent
Hindi
Fluent
Urdu
Fluent
Affiliations
- Team sports
- Public speaking/Debating
- Negotiation games
- Volunteering
- Travel
- Reading
- Fitness activities
Accomplishments
- Diploma in Computer Application(1994-1995 Cleared from Markaz, Calicut)
- MS Office Applications
- Fax ,Email & Internet Skills
- Data Entry (Oracle ,Visual Basic and Ms Access Application)
Driving License
Valid U.A.E Driving License
Trainings Attended
- ISO 9000:2000 certification course.
- SSDP(Supervisory Skills Development Program)
- Health ,Safety and Environment course
Timeline
Sales manager
Marvel Electricals Trading L.L.C
04.2016 - Current
Sales executive
Marvel Electricals Trading L.L.C
04.2014 - Current
Sales executive
Vee Pee Trading L.L.C
01.2009 - 01.2013
Bachelor of Arts - English
Calicut University
Higher Secondary - Commerce
Calicut University
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