Muhammed Asif Kt
Logistics Incharge
Dubai
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
4
4
Languages
Work History
Logistics Incharge
Nesto Distribution Center
Dubai
12.2021 - Current
- Keep track of quality, quantity, stock levels, delivery times and efficiency
- Applied effective time management techniques to meet tight deadlines.
- Direct, optimize and coordinate full order cycle
- Identified issues, analyzed information and provided solutions to problems.
- Supervise, coach and train warehouse workforce
- Excellent communication skills, both verbal and written.
FRONT - END SUPERVISOR
NESTO HYPERMARKET LLC
DUBAI
01.2018 - 01.2021
- Creating successful work schedules for each team member to maintain the store operation and staff shifts
- Applying strong leadership talents and problem- solving skills to maintain team efficiency and organize workflows
- Performing training and reviews for new employee’s induction
- Working with management team to implement proper division of responsibilities
- Auditing and documenting all processes and procedures for accounts
- Handling customer complaints, resolving issues and adjusting policies to meet changing need
- Repairing equipment to keep jobs moving smoothly, informing maintenance / IT department of major failures POS equipments and software issues
- Maintaining compliance with company policies, objectives and communication goals
- Directing staff and managing team work with well updating the staffs with SAPinterface advancement, promotion based knowledge
- Supporting in advertising promotions through social media
CASHIER AND CUSTOMER SERVICE
NESTO HYPERMARKET LLC
SHARJAH
01.2016 - 01.2018
- Handled approximately daily credit and cash transactions for customers with accuracy and speed
- Used POS system - (SAP ERP) to enter orders, process payments andissue receipts
- Resolved customer complaints and maintained clean and tidy checkout area
- Maintained customer satisfaction with quick and professional handling of product returns
- Answering phone calls for customer queries and complaints about products after sales and services
- Registering complaints and customer feedback
- Reporting issues through email and phone call to the concerned team
Education
Higher Secondary School - Commerce
04.2001 -
Higher Secondary School
Skills
Logistics Operations
Issue handling
POS systems
Planning and Coordination
Good Telephone Etiquette
Additional Information
- Efficiently worked on diversified office functions, including filing, sorting and handling incoming and outgoing mail and phone calls. Oversaw technical, operational, clerical and customer support activities. Supported managers and HR completing new hire orientation, staff induction reviews and paperwork on their behalf. Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted. ACCOMPLISHMENTS Supervised team of 40-60 staff members. Best staff award - Month of August 2017. Collaborated with IT team for customer loyalty program advancement.
Accomplishments
- Supervised team of 40 staff members.
- Achieved best employee of the month by providing good customer service and hardwork
Timeline
Logistics Incharge - Nesto Distribution Center
12.2021 - Current
FRONT - END SUPERVISOR - NESTO HYPERMARKET LLC
01.2018 - 01.2021
CASHIER AND CUSTOMER SERVICE - NESTO HYPERMARKET LLC
01.2016 - 01.2018
Rahmania HSS - Higher Secondary School, Commerce
04.2001 -