Hi, I’m
Muhammed Fuzayl Sheik
Business Analyst
Abu Dhabi
Summary
I am a strategic and results-driven Senior Business Analyst, I bring over 8 years of proven expertise and a solid track record of achievements in optimizing business processes, fostering innovation, and driving digital transformation.
Beyond my technical proficiency, I possess a rich background in project management and building nurturing relationships with stakeholders at all levels. My commitment to automation and efficiency has led to measurable improvements in project outcomes and overall business performance.
Established record of achievements and a progressive mindset, I am poised to drive transformative change and contribute to the continued success of organizations on a global scale.
Overview
8
years of professional experience
7
Certification
1
Language
Work History
Investec
Senior Business Analyst
07.2022 - Current
Job overview
- Guided teams and refined Agile techniques throughout journey and evolution of delivery cycles.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
- Managing and mentorship of junior business analyst in the Implementation of SDLC implementations.
- Interacted with internal and external stakeholders to understand business needs and transformed the requirements into project objectives and criteria.
- Contributed to the full system development life cycle (SDLC) to deliver cost-effective, user friendly, innovative solutions.
- Guaranteed that all projects are delivered adhered to business requirements and integration architecture principles.
- Conducted effective 5+ levels of testing including functional, regression, user acceptance, integration, and performance.
- Provided training and guidance to the business teams on system integration and user ability.
- Bestowed on going mentorship for graduates and Grade 12 students interested in pursuing a career in IT.
FNZ- Silica
Senior Business Analyst
01.2022 - 07.2022
Job overview
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts.
- Performed gap analysis to identify areas of improvement.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Executed analysis of risks and identified risk mitigation strategies.
FNZ- Silica
Enablement Manager/Client Relationship Manager
01.2019 - 12.2021
Job overview
- A bridge between the Graphite clients and internal FNZ teams while also being a partner from FNZ within the client's landscape.
- Investing time at the client, working with the client to move their business forward by providing solutions to client servicing needs.
- Building and maintaining tactical and strategic relationships with the clients.
- Delivered analysis of market, sales and consumer trend impact on long and short-term strategies. Provided actionable insights.
- Managed a team of business administrators.
- Addressed and resolved customer complaints and issues to improve satisfaction.
- Assessed client needs and developed plans to adequately address current and future objectives.
FNZ- Silica
Business Analyst- Robotic Processing Automation (RPA)
08.2017 - 01.2019
Job overview
- Enhanced the processing system for a client of FNZ (Silica), Ninety-One
- Implemented Robotic automated process that allowed for efficient and timeous data capture.
- Engaged with stakeholders to design the roadmap and measure production values ensuring cost-effective processes
- Communicated client's business requirements by constructing easy-to-understand data and process models
- Performed 5+ levels of testing including functional, regression, user acceptance, integration, and performance.
- Facilitated change management within the impacted teams.
- Maintained relationships between onshore and offshore teams
- Facilitated virtual and physical workshops using Microsoft tools
- Reduced processing time for new business applications by 90%
- Reduced real-time turnaround times (KPIs) and manual intervention by over 96 hours.
FNZ- Silica
Business Analyst- Automation Process Analyst
08.2016 - 08.2017
Job overview
- Conducted business process analysis and identified critical issues and gaps for an established organisational process
- Developed business plans, determined key performance indicators (KPI) and coordinated the measurement results
- Analysed qualitative and quantitative data to uncover competition and industry information to drive the business revenue
- Gathered information, analysed new products and services, and allocated relevant data to different departments
- Analysed client's business requirements and processes through document analysis, interviews, workshops, and workflow analysis
- Conducted 5+ levels of testing including functional, regression, user acceptance, integration, and performance to verify the client's needs are met
- Including test and scenario matrix.
- Increased efficiency and team performance by implementing actionable process improvements.
- Conducted walk-through demonstrations of proposed process changes.
FNZ- Silica
Administrator - Business Operations
08.2015 - 08.2016
Job overview
- Collected, arranged, and input information into database system.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
- Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
- Fostered strong rapport with clients, vendors and stakeholders through consistent follow-up and communication.
Education
University of South AfricaJohannesburg, South Africa
Bachelor of Commerce from Business Informatics
10.2021
Skills
Agile Methodology Implementation
Atlassian JIRA
Business Analyst
Business Process Mapping
Client Engagement
Microsoft Office Suite
Product Development
Project Management
SQL -Structured Query Language
System Development Life Cycle
User Acceptance Testing (UAT)
Certification
- Microsoft Azure AZ 900 Fundamentals,Microsoft, 2023
- AgilePM® Foundation, Udemy APMG International, 2018
- AgilePM® Practitioner, Udemy APMG International, 2018
- Business Analyst Fundamentals, Udemy, 2018
- Business Process Model and Notation (BPMN), Udemy, 2022
- Structured Query Language (SQL), Udemy, 2021
- FETC Wealth Management ,NQF L4,Investment Wise- INSETA, 2016
Languages
English
Bilingual or Proficient (C2)
Timeline
Senior Business Analyst
Investec
07.2022 - Current
Senior Business Analyst
FNZ- Silica
01.2022 - 07.2022
Enablement Manager/Client Relationship Manager
FNZ- Silica
01.2019 - 12.2021
Business Analyst- Robotic Processing Automation (RPA)
FNZ- Silica
08.2017 - 01.2019
Business Analyst- Automation Process Analyst
FNZ- Silica
08.2016 - 08.2017
Administrator - Business Operations
FNZ- Silica
08.2015 - 08.2016
University of South Africa
Bachelor of Commerce from Business Informatics
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