To become a competent & dynamic professional working in an organization that places high value on professional growth for self-motivated individuals seeking challenging assignments for responsible positions.
Hi, I’m
MUHAMMED JISHAD ABDUL RASHEED
UAE
Summary
Work history
TELE SALES / CUSTOMER SERVICE REPRESENTATIVE DUBAI, UNITED ARAB EMIRATES
DU CHANNEL PARTNER
Job overview
- Kept within company communication guidelines by following scripts during customer conversions
- Supported front-line sales teams with well-coordinated administrative operations.
- Answered and dealed with 150 customer questions per day, regarding sales, customer orders and product queries
- Provided extensive knowledge to customers regarding product range, availability and price when requested
- Recorded details from customer communications on
- CRM.
- Analysed sales reports to identify trends and update strategies.
- Optimised sales methods to best engage, acquire and retain customers.
SALES REPRESENTATIVE, UNITED ARAB EMIRATES
SITCO BUILDING MATERIALS
Job overview
- Grew customer base by acquiring new customers and identifying needs to deliver relevant products
- Interfaced with customers to resolve problems and meet diverse needs
- Attended week training to learn question-based selling techniques
- Approached customers with consultative mentality to uncover and meet specific requirements
- Cultivated long-term relationships with clients
- TYPIST EASYLINK - dubai uae
- Sorted and filed i type) documents, updating and merging data as needed
- Performed administrative tasks including sorting mail, ordering 1 office supplies and copying and scanning documents for filing, maximising overall team efficiency
- Prepared files For web upload and built, formatted, updated and printed proposals, forms, letters, memorandums and spreadsheets to complete project orders
- Maintained copy centre equipment in good working order and called vendors for repairs to correct more extensive faults and return full functionality
- Inspected products and services to comply with quality standards.
- Helped customers obtain specialised help for refunds and exchanges.
- Stayed up-to-date on new product lines and characteristics to answer inbound queries.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
JABAL JAIS DOCUMENT CLEARENCE
TYPIST
Job overview
- Implemented and maintained a comprehensive filing system for [Type] documents to increase efficiency
- Handled daily mail, including posting, collection and distribution for employees.
- Exceeded personal targets through speed, time management and proofreading.
- Introduced new filing system to reduce file location time.
- Transcribed reports from voice recordings with zero error.
- Formatted documents efficiently, utilising strict attention to detail to minimise errors
- Developed high-quality proposal graphics meeting desired styles and standards set by client during product development
- Prepared files for web upload and built, formatted, updated and printed proposals, forms, letters, memorandums and spreadsheets to complete project orders
- Maintained copy centre equipment in good working order and called vendors for repairs to correct more extensive faults and return full functionality
- DUTIES AND RESPONSIBILITIES
- INTERACTED WITH APPROXIMATELY 50 CUSTOMERS DAILY
- MANAGED THE FULL SALES PROCESS FROM INITIAL CONTACT
- TO DEMONSTRATIONS AND SAFE
- CULTIVATED A STRONG , GROWING BASE OF CUSTOMERS AND
- DROVE SALES BY UPSELLING PRODUCTS
- Declaration
- The above details are true and correct in the best of my knowledge and belief
- I promise to render satisfactory services with loyalty and devotion if
- I appointed in your esteemed organization.
Education
UNIVERSITY OF WEST OF SCOTLANDSharjah
BACHELOR DEGREE , BACHELOR OF ART from GLOBALBUSINESS
University overview
CBSE BOARDAJMAN
High School Diploma
University overview
Skills
- SKILLS
- PROFICIENT IN MS OFFICE
- EXELLENT TEAM - WORKING SKILLS
- POSITIVE THINKING & HIGH PERSERVERANCE
- SELF-MOTIVATED
- SINCERE TO WORK
- DATA ENTRY
- Scholarship discovery
- Operational processes
- Insurance processing
- Multi-line phone systems
- Report analysis
- Problem resolution
- Report writing
Languages
English
Fluent
Hindi
Advanced
Malayalam
Proficient (C2)
Tamil
Advanced
Urdu
Advanced
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