Muhammed Junaid Amin
Dubai
Summary
I am looking for a challenging opportunity where I can contribute my experience and that can help me utilize and grow my skills.
DOB : 15-Aug-1992
Overview
6
6
years of professional experience
Work History
Event Host (Freelance)
Goldmead Hospitality
03.2023 - Current
- Host Events Dior , Gucci , Versace , D&G perfume Launch / Bently car Exhibition / Samsung S22 launch / Damac & Emaar Property Launch etc.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout Event experience.
- Maximized customer engagement and satisfaction by delivering excellent customer service. Composed Daily-Weekly sales reports to brief management regarding performance and revenues.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Administrative Assistant
Westin Hotel & Resort Dubai Marina
06.2022 - 02.2023
- Worked for specific projects as ASIA CUP & FIFA WORLDCUP PROJECT Coordinating with the ELITE CLIENTS, building strong relationship by extra mean of good services.
- Scheduled office meetings and client appointments for staff teams.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Sales Associate
Levis Jeans
09.2020 - 01.2022
- Greet customers, offer assistance and serve them in order to ensure their needs are answered in a timely manner and in compliance with quality and customer service standards. Provide exceptional customer service by performing up-selling, cross-selling.
Customer Services Officer
Soneri Bank Ltd
03.2018 - 08.2020
- Dealing with customers, Handling their accounts, queries and related stuff,selling banking products, bank loans,car leasing,insurance.
- Reconciled documentation discrepancies, ensuring correct reporting to senior leadership.
Education
Bachelor of Commers -
University of Punjab
Lahore 2013
Skills
- Knowledge of MS Office, PowerPoint, Opera,
- Planning and Organizing: level 1
- Self - Development: level 2
- Communication Skills: level 2
- Cultural Awareness: level 2
- Customer Focus: level 2
- Initiative: level 2
- Teamwork: level 2
Languages
English
Advanced
C1
Arabic
Intermediate
B1
Urdu
Bilingual or Proficient (C2)
Timeline
Event Host (Freelance)
Goldmead Hospitality
03.2023 - Current
Administrative Assistant
Westin Hotel & Resort Dubai Marina
06.2022 - 02.2023
Sales Associate
Levis Jeans
09.2020 - 01.2022
Customer Services Officer
Soneri Bank Ltd
03.2018 - 08.2020
Bachelor of Commers -
University of Punjab
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