Adept at spearheading administrative and educational initiatives, I enhanced operational efficiency and stakeholder engagement at the International Group for Educational Consultancy. Leveraging skills in compliance monitoring and human resources, I fostered robust educational communities and achieved a high visa approval rate, underscoring my commitment to excellence and collaborative growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative Supervisor
International Group for EducationalConsultancy
02.2017 - Current
Successfully supervised and coordinated administrative operations within the education sector, ensuring efficiency and alignment with institutional goals.
Oversaw student and parent case management, addressing inquiries, resolving issues, and maintaining high standards of service delivery.
Led the organization and execution of educational events, including school exhibitions and university conferences, to promote institutional engagement.
Managed data systems, maintaining accurate records of student and parent accounts, and streamlining communication channels for effective outreach.
Fostered collaborative relationships with educators, parents, and stakeholders to support the development of educational communities.
Senior Academic Advisor
International Group For Educational Consultancy
08.2008 - 02.2017
Maintained strong relationships with sponsors.
fostering trust and ensuring mutual benefits through clear communication, timely updates, and successful project delivery.
Expertise in Telecommunications Coordination.
Managing Students' Cases Professionally
Successfully managed a substantial number of student and parent cases through my mobile platform, building an extensive contact database and enhancing the visibility of my services due to consistently high-quality delivery and expertise.
Maintained effective communication with clients by ensuring timely service delivery, leading to exceptional customer satisfaction and the development of strong, long-lasting relationships with stakeholders.
Provided seamless support to educational communities by delivering reliable, tailored services that addressed their specific needs.
Student Consultant and Visa Specialist.
Provided expert guidance to students on academic and career pathways, helping them make informed decisions tailored to their goals.
Successfully managed visa application processes for various countries, including the UK, USA, Canada, Australia, Ireland, and New Zealand, ensuring a high approval rate by adhering to the latest immigration regulations.
Built strong relationships with students and their families, offering personalized support throughout the consultation and application journey.
Active Participation in Educational and Corporate Events
Contributed to numerous exhibitions organized by the company, showcasing services and fostering engagement with diverse audiences.
Attended various university conferences to stay updated on academic trends and strengthen professional networks.
Actively participated in school Fair to building connections with students, parents, and educational institutions.
Trained new employees on company policies, procedures, software applications.
Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
Updated reports, managed accounts, and generated reports for company database.
Improved communication between departments with the implementation of efficient information-sharing tools and strategies.
Managed a team of office staff, providing training and support to ensure smooth daily operations.
Education
BBA - Management Information Systems
Arab American University
Palestine
06-2006
Skills
Deadline oriented
Compliance monitoring
Budget administration
Human resources
Certification
ICDL
PMP
Timeline
Administrative Supervisor
International Group for EducationalConsultancy
02.2017 - Current
Senior Academic Advisor
International Group For Educational Consultancy
08.2008 - 02.2017
BBA - Management Information Systems
Arab American University
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