Successful manager equipped to plan, lead and optimise operations for changing landscape. Accomplished in delivering above-expected results while streamlining operations. Ambitious to affect change and bring results in new environment. Ambitious General Manager with over 15 years of experience. Builds and retains high-performing teams. Skilled trainer and budget manager. Shares Pesticides knowledge. Sales manager with 20 years of managerial experience. Holds extensive knowledge of fertilizers industry operations. Strong strategic-planning and people-management skills.
Overview
28
28
years of professional experience
Work history
General manager & Owner
MJAGRO TARIM TICARET
Gaziantep, TURKEY
11.2021 - Current
Directed administration and optimization of financial operations, payroll and accounting processes.
Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.}
General manager & Owner
Al-risala for agriculture company
Aleppo, Syria
07.2017 - Current
Empowered staff members to contribute to continuous improvement, quality and growth of company.
Partnered with management team to optimise operations and reduce costs.
Negotiated with vendors and service providers to control corporate expenditures.
Established budgets based on historical, current and forecasted business data.
Sales agent
IGNA for agriculture
Aleppo - Idlib - Raqqah, Syria
01.2010 - 07.2017
Remained knowledgeable in current stock to provide helpful, informative customer advice.
Increased revenue through upselling and consistent contract renewals.
Retained customers by building rapport and delivering tailored product recommendations.
Processed customer payments and set up direct debits for long-term service contracts.
Identified prospect needs and offered appropriate products and services.
Placed customer orders, providing guidance on product delivery timeframes.
Provided high levels of in-store service, promptly resolving complaints to maintain customer satisfaction.
Handled high-volume telesales enquiries within call-time targets.
Listened to customer problems, objections and concerns, offering tailored solutions.
Produced sales and performance reports and delivered to senior management and stakeholders.
Established customer purchasing needs, offering personalised guidance with product and accessory selection.
Analysed and audited market competition, developing sales strategies that showcase unique business offerings.
Understood store goals and used upselling and cross-selling techniques to achieve targets.
Applied exceptional customer service skills across all sales channels to engage prospects.
Maintained excellent knowledge of industry trends to remain ahead of competitors.
Maintained quality assurance standards for all products and services.
Maintained store standards to uphold clean, professional appearances.
Generated advertising brochures for vendor use.
Warmly greeted customers to establish positive first impressions, enhancing in-store experiences.
Maximised sales opportunities by regularly replenishing stock levels of recently sold products.
E-Ticaret Sorumlusu at Dargo Tekstil Tarim Ürünleri Hayvancilik Av Silah Gida Sanayi Ve Ticaret Limited ŞirketiE-Ticaret Sorumlusu at Dargo Tekstil Tarim Ürünleri Hayvancilik Av Silah Gida Sanayi Ve Ticaret Limited Şirketi