Mukhamed Kaufov
Dubai, Dubai Marina, Dream Tower One,United Arab Emirates
Summary
Driven professional with background in sales, customer service and operations management across diverse industries. Highly skilled at fostering relationships with customers to increase loyalty and retention while improving satisfaction levels. Seeking to leverage strong target achievement to progress within growing company.
Overview
6
6
years of professional experience
6
6
Years of education
1
1
Year of different courses total
2
2
Times awarded as a best sales assistant
Work History
Sales Assistant
Privilege Corporation LLC.
Dubai , UAE
2022.02 - Current
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided excellent sales services by offering bespoke product advice to meet exact customers needs.
- Maintained knowledge of products and features to provide recommendations to customers.
- Prepared products for sales floor, steaming and presenting items immaculately for appealing displays.
Personal Fashion Assistant
Dolce&Gabbana
Moscow , Russia
2019.10 - 2021.12
- Personal fashion assistance by meetings inside and outside of the boutique and by phone and messengers as well.
- Preparing total-looks for permanent customers, providing fitting-at-home services during the COVID-19.
- Improving personal customers database.
- Used excellent and innovative upselling techniques to increase customer order value and purchases.
- Consistently delivered revenue and performance KPI targets through outstanding retail service and sales abilities.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Increased seasonal event sales through targeted selling in line with current marketing initiatives and promotions.
Floor Manager
Emporio Armani, Department Store
Stavropol , Russia
2018.09 - 2019.10
- Led pre-shift briefings to prepare teams for upcoming challenges and priorities.
- Highlighted features and benefits of products, employing active selling techniques to exceed KPI targets.
- Recruited and trained staff members, leading by example to consistently elevate store standards.
- Managed team of 9 employees, providing ongoing training and guidance to maximize potential.
- Enhanced visual merchandising by maintaining replenishment and presenting items according to style guides.
- Created daily, weekly and monthly financial reports, schedules and maintained current records of inventory and personnel activities.
- Created seasonal sales plans with varying stock and promotional strategies.
Sales Assistant
Emporio Armani, Department Store
Stavropol , Russia
2017.08 - 2018.09
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Worked energetically to maintain efficient operations during peak trading hours.
- Received and processed product returns.
- Shelved and merchandised new products in visually appealing, organised displays to engage customers.
- Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
Education
Master of International Relations - Politics
Pyatigorsk State University
Pyatigorsk, Russia September 2017 - 2019.07
Bachelor of International Relations - Politics
Pyatigorsk State University
Pyatigorsk, Russia September 2013 - 2017.07
Diploma of Education - Fashion
Dolce&Gabbana Academy
Moscow October 2019 - 2020.01
WEB-Design - IT
Udemy
Online University April 2023 -
Figma Design - IT
Udemy
Online University April 2023 -
Skills
- Energetic self-starter
- Self-motivated
- Excellent timekeeping
- Flexibility
- Enthusiastic communicator
- Results driven
Languages
Russian
Native
English
Advanced
Timeline
Sales Assistant
Privilege Corporation LLC.
2022.02 - Current
Personal Fashion Assistant
Dolce&Gabbana
2019.10 - 2021.12
Floor Manager
Emporio Armani, Department Store
2018.09 - 2019.10
Sales Assistant
Emporio Armani, Department Store
2017.08 - 2018.09
Master of International Relations - Politics
Pyatigorsk State University
September 2017 - 2019.07
Bachelor of International Relations - Politics
Pyatigorsk State University
September 2013 - 2017.07
Diploma of Education - Fashion
Dolce&Gabbana Academy
October 2019 - 2020.01
WEB-Design - IT
Udemy
April 2023 -
Figma Design - IT
Udemy
April 2023 -
Hobbies
- IT, Designing
- Sport (boxing and football)
- Books
- Drawing
Hobbies
- IT, Designing
- Sport (boxing and football)
- Books
- Drawing
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