Mukund Purohit
Summary
Versatile and dynamic professional with a proven track record of success in various roles. Skilled in problem-solving, communication, and project management. Demonstrated ability to thrive in fast-paced environments and deliver high-quality results. A proactive team player with a passion for innovation and a commitment to excellence. Ready to contribute expertise and drive to exceed expectations in a new opportunity.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Team Leader - Authorizations & Fraud Control Unit
RAK Bank
03.2018 - Current
- Create fraud rules and amendments on an ongoing basis in order to curtail and pre-empt fraudulent activity.
- Conducting and leading the investigations, preparing the investigation reports, and conducting the fraud awareness programs across the unit.
- Ensure that transactions and fraud related risk are kept to the minimum through stringent fraud control activities
- Reconciliation of FRM - VRM rules and Fraud MIDs on monthly basis to ensure no exceptions in number of rules and MIDs on both the systems.
- Monitor the team’s productivity level along with mentorship to evolve with them and set KPIs for team performance.
- Liaise with Visa/Master Card International and other Banks on pending issues pertaining to Fraud & Authorizations and any unresolved issues.
- Providing feedback and coaching to the team to ensure fraud awareness within the organization.
- Ensure proactive and efficient service rendered to the Ruling Family (Ras Al Khaimah) as wells as VVIP customers in accordance with the laid down processes.
- To scrutinize the work cases very minutely to find any potential fraudulent cases.
- Looking for indicators or warning signs that would point to any potential fraud.
- Liaising with peer banks, Master Card and Visa International to share/view current trend of fraud in the region
- Entrusted with all the responsibilities to manage the unit as Assistance Manager since April - 2025
Opration Executive
Aegis Vision Trading LLC
08.2015 - 02.2018
- Lead client presentations and finalized client contracts with all costs and margin adders.
- Managed and supervised financial, administrative, logistics, sales, customer service and manufacturing operations.
- Cultivated customer relationships to accomplish repeat and referral contracts.
- Produced marketing and advertising campaign to create awareness and increase traffic.
- Lead accounts receivable and payable to ensure accuracy and timely payment.
Operation Assistant
Krishna International FZCO
07.2014 - 07.2015
- Implemented developed and maintained inventory control policies and procedures.
- Overviewing Accounts of the Clientele.
- Organize periodic renewal of Licenses.
- Submission of correct documentation to the MinistryOf Labor for visa applications.
- Take, submit & collect all necessary documentation inorder to organize all Employee official paperwork.
Associate
Tata Consultancy Services (TCS)
09.2011 - 06.2014
- Proficient in handling complex customer service issues, reviewing customer complaints and tracking customer complaint resolution. Motivated to deliver exceptional customer service to attain successful business outcomes.
- Anticipating & hand-holding requirements of important customers and make necessary implementations for smooth processing of bulk transactions with high efficiency, ensuring customer delight.
- Coordinating with cross functional teams for issues related to client data, coordinators and banks.
- Improved team productivity through automation, continuous process/product improvement, identifying opportunities for reduction of cost without compromise in quality.
- Lead training sessions to newly joined associate in our process.
Education
Post Graduate Diploma - Financial Management
Welingkar institute
Mumbai05-2017
Bachelor of Commerce -
Jai Hind College
Mumbai07-2011
Secondary School Certificate -
Our lady Of Remedy High School
Mumbai07-2006
Skills
- AML Compliance
- Fraud Prevention
- Risk Assessment
- Suspicious Activity Reporting
- Transaction Monitoring
- Customer Due Diligence
- Process Improvement
- Analysis and Evaluation
- Liaison and Coordination
- Team Building and Leadership
Accomplishments
Silver Award for carrying out activities assined, with due deligence along with actively participating in PRIME 4 testing. - 2023.
Bronze Award for managing BAU along with taking adhoc projects and helping out other team in their BAU at RAK BANK - 2022
Bronze Award for helping out team members along with managing the BAU at RAK BANK - 2019
Awarded for setting up and streamlining the new process which was migrated from Citi Bank N.A while working for TCS
Several appreciation mails from management and clients.
Certification
Lean & Six Sigma Emirates Institute of Finance July 2023
Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Sindhi
Advanced (C1)
Gujarati
Advanced (C1)
Marathi
Advanced (C1)
Interests
Sport enthusiast, Reading and Listening Music
Timeline
Team Leader - Authorizations & Fraud Control Unit
RAK Bank
03.2018 - Current
Opration Executive
Aegis Vision Trading LLC
08.2015 - 02.2018
Operation Assistant
Krishna International FZCO
07.2014 - 07.2015
Associate
Tata Consultancy Services (TCS)
09.2011 - 06.2014
Post Graduate Diploma - Financial Management
Welingkar institute
Bachelor of Commerce -
Jai Hind College
Secondary School Certificate -
Our lady Of Remedy High School
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