MUKUND BRAHMAN
Abu Dhabi
Summary
Works with team members to facilitate special requests and daily task management. Excellent issue resolution and rapport-building skills. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
9
9
years of professional experience
Work History
FRONT DESK SUPERVISOR/NIGHT SUPERVISOR RELIEVER
Qasr Al Sarab Desert Resort by Anantara
01.2023 - Current
- To place orders in SCM and take accurate inventory of the department stationery every week
- Making monthly Minor Bytes (training topics) for the department and taking training for all the TM and new joiners
- Handling Transportation requests, via emails or calls, preparing month-end reports for the concierge, and overseeing the bell team operation
- Taking charge of the resort at night, making, and taking the decisions required along with handling any emergency
- Performing night audit reports, analysis, and preparing the daily revenue report.
FRONT DESK RECEPTIONIST
Anantara Eastern Mangroves Hotel
01.2021 - 01.2023
- Be familiar with the hotel's products & services, current promotions, policies & other important information
- Working as acting supervisor when required in the absence of the supervisor.
FRONT DESK RECEPTIONIST
Oaks Ibn Battuta Gate Hotel
11.2018 - 07.2021
TELEPHONE OPERATOR, RECEPTIONIST
Ramada Jumeirah Hotel
10.2015 - 10.2018
Education
Bachelor of Science: Hotel and Catering Management -
Indian Institute of Advance Studies
05.2011
Skills
- Opera PMS
- Microsoft Office (Excel, PowerPoint, Word)
- Multitasking
- Departmental Trainer
- Microsoft Excel
Accomplishments
- Participated in the Receptionist of the Year 2019
- Awarded as the Supervisor for the Month
Languages
English
Hindi
Personaldetails
Indian, Married
Personal Information
- Date of Birth: 08/02/1991
- Nationality: Indian
- Marital Status: Married
Timeline
FRONT DESK SUPERVISOR/NIGHT SUPERVISOR RELIEVER
Qasr Al Sarab Desert Resort by Anantara
01.2023 - Current
FRONT DESK RECEPTIONIST
Anantara Eastern Mangroves Hotel
01.2021 - 01.2023
FRONT DESK RECEPTIONIST
Oaks Ibn Battuta Gate Hotel
11.2018 - 07.2021
TELEPHONE OPERATOR, RECEPTIONIST
Ramada Jumeirah Hotel
10.2015 - 10.2018
Bachelor of Science: Hotel and Catering Management -
Indian Institute of Advance Studies
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