Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Accomplishments
Certification
Timeline
Generic

Muna Alshehhi

Ras Al,ras

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Committed employee with exceptional leadership, organisational skills

Passionate [Trust specialist] with experience in data accuracy and management. Independent problem-solver focused on customer service and product development. Works well under tight deadlines.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
1
1
Certification

Work History

Trust specialist

Public Prosecution
Ras al-Khaimah, Imaret Ra's al Khayyam
11.2016 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Applied positive customer service approach to increase satisfaction levels.

Education

Bachelor of Applied Science - Applied Media Studies

Higher colleges of technology
Ras al-Khaimah, Imarat Ra's al Khaymah
09.2009 - 07.2014

Skills

  • Customer services
  • Problem-solving
  • Communication skills
  • Team building
  • Strategic planning
  • Leadership
  • Social media marketing

Languages

Arabic
Native
English
Advanced

Affiliations

  • Reading, Photography, Art Activity, Craft Skills

Accomplishments

I awarded by Sheikh Saqr Program for Government Excellence for Innovation.

Appreciation from -Ras Al Khaimah Police General Command.

Organizing activities.

Attending conferences.

Honouring (Athar) initiative.



Certification

  • Giving Sense to Your Leadership Experience
  • Effective Time Management
  • Data Analysis Basics
  • Effective Problem Solving and Decision making
  • Work Stress Management
  • Outstanding Customer Service Strategies
  • The Art Of Leadership, Management and Strategic planning
  • Artificial Intelligence Strategies
  • Customer Happiness Diploma, Seven stars System.
  • Inspirational Leader training program
  • Self-Leadership in the Digital Age


Timeline

Trust specialist

Public Prosecution
11.2016 - Current

Bachelor of Applied Science - Applied Media Studies

Higher colleges of technology
09.2009 - 07.2014
Muna Alshehhi