Muna Qanadilo
Dubai,UAE
Summary
Detail-oriented QA Engineer accustomed to monitoring adherence to quality standards. Addresses non-conformances and develops actionable solutions to enhance overall quality. Astute problem-solver with proven ability to identify shortfalls.
Overview
13
13
years of professional experience
Work history
Software QA Lead
Banque Saudi Fransi
Dubai, UAE
06.2022 - Current
- Demonstrated deep understanding of the product's features and benefits during customer interactions, leading to a 20% increase in product quality
- Acted as the primary point of contact for stakeholders, ensuring timely responses to inquiries and proactively addressing customer needs.
- Brainstorm on product ideas with stakeholders to enhance the customer journey
- Delivered project plans and evaluated outcomes to drive improvements.
- Collaborated with developers to fix bugs and streamline interfaces.
- Trained users to utilise platform and new software features.
- Achieved high customer retention with concerted engagement.
- Collaborated with the product team to prioritize feature requests based on customer feedback, resulting in the successful launch of three highly requested features.
- Served as subject-matter expert with strong technical expertise.
- Optimised project delivery and reporting using software tools.
- Prepare detailed work estimates for testing performed for each release
- Conducted backend testing of the application by developing and executing various SQL queries to verify accuracy of data
- Performed web services testing using Rest Assured; wrote adaptors to test / invoke web services.
Test Automation Engineer
Emirates NBD
Dubai, UAE
12.2018 - 05.2022
- Working in Retail Transformation team to revamp existing Online and Mobile applications and create new innovative applications
- Worked within SDLC and STLC model Agile/Scrum
- Hands- on in Rest API/ Web Services testing using Postman and Rest-Assured framework
- Proficient in automating Functional, Smoke and Regression test cases
- Analyzed Business Requirements, Functional Specs and designed requirements in Jira and Confluence
- Create automation frameworks from scratch by writing Java scripts using Rest Assured framework
- Proficient in writing and executing performance tests using JMeter
- Expertise in Automation using Selenium Web Driver, TestNG and Maven
- Writing test scenarios of Behavior Driven Development (BDD) and Cucumber by using Java, TestNG and Gherkin
- Designed and implemented Data Driven Framework using POM with Page Factory approach and Hybrid Framework
- Having excellent experience in preparing and executing test cases and defect tracking and reporting using XRAY add-on for Jira
- Maintained quality standards by performing backend testing using MongoDB
Software Developer
ProgressSoft
Amman, Jordan
09.2016 - 11.2018
- Worked on Central Bank Digital Currency (CBDC) Project
- Building payment system based on Blockchain technology using Hyper Ledger Fabric framework
- Experience in developing Smart Contracts using Go Lang
- Hands on experience in Containerisation using Docker and Kubernetes
- Creating Unit, Integration and System tests using JUnit and Mockito
- Extensively worked on GitLab for CI/ CD methodologies and for End to End automating builds and deployments
- Used spring boot to provide defaults for code and annotation configuration to quickly start the application
- Working on Spring MVC Restful Web Service API Development Project: Automated Clearing House (ACH)
- Developing and refactoring ACH (Automated Clearing House) system using micro services architecture by dividing system into layers separating core business rules and interfaces
- Writing clean code using Test Driven Development (TDD) methodology
- Worked on H2 in memory database
- Excellent understanding of Object Oriented programming and design patterns like Factory, Singleton, Decorator and Builder
- Strong working experience with Spring Framework, which includes usage of IoC/Dependency
- Development of JMS listeners for Active MQ
Senior Quality Engineer
ProgressSoft
Amman, Jordan
02.2015 - 09.2016
- Tested financial and payment applications such as Automated Clearing House (ACH)
- Performed Exploratory, Regression, Functionality, End-to-End and User-Acceptance testing
- Communicated with clients to analyze and document business requirements
- Worked closely with Development Team Members to plan story points per Sprint Cycles during planning, design and grooming sessions
- Involved in different types of performance testing; such load, stress and regression testing of large-scale systems using JMeter and WAPT
Automation Quality Analyst
Aspire Services
Amman, Jordan
11.2010 - 11.2014
- Tested healthcare applications such as Weight Watchers
- Conducted Integration, Functional, GUI, Regression, Smoke and Database testing
- Worked on both waterfall and agile software processes with practical experience in SDLC
- Created and implemented high standardized, Data-driven automation frame work from scratch using QTP/UFT
- Performed automation feasibility analysis, and conducted proof-of-concept evaluation
- Participated in code reviews and contributed suggestions to process improvements in the team.
- Trained new hires
Education
Jordanian Secondary School Certificate - Science Stream
Rosary College
Jordan2006
Bachelors' Degree - Computer Information Systems
The University of Jordan
Jordan2010
Skills
- Selenium
- Appium
- Attention to detail
- Effective communicator
- Lead investigating
- Cucumber
- BDD
- Java
- Kotlin
- JMeter
- Xray
- Maven
- Gradle
- API Testing
- Rest Assured
- Postman
- SQL
- Mongo DB
- TestNG/ JUnit
- Kubernetes
Trainings
- Advanced Data Science and Machine Learning
April 2022 - October 2022
Dubai - UAE
• Artificial Intelligence Profissional February 2022 to April 2022
Dubai - UAE
Timeline
Software QA Lead
Banque Saudi Fransi
06.2022 - Current
Test Automation Engineer
Emirates NBD
12.2018 - 05.2022
Software Developer
ProgressSoft
09.2016 - 11.2018
Senior Quality Engineer
ProgressSoft
02.2015 - 09.2016
Automation Quality Analyst
Aspire Services
11.2010 - 11.2014
Jordanian Secondary School Certificate - Science Stream
Rosary College
Bachelors' Degree - Computer Information Systems
The University of Jordan