MUNA TAMANG
STUDENT
DUBAI
Summary
Aim to be a member of an administration, documentation on controlling or working as a customer service representative or any other department associated with a progressive organization to contribute for mutual benefits and be a part of team that dynamically works towards the growth of the organization to be an innovative professional with hands on experience of the latest terms in a challenging environment office work.
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Barista Trainee
HIMALAYA JAVA
KATHMANDU
03.2018 - 08.2020
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Constantly expanded personal knowledge of coffee styles and varieties.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Prioritized drink requests while managing interruptions.
- Complied with standards for merchandising, stocking and storing product.
- Cleaned counters, machines, utensils and seating areas daily.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Controlled line and crowd with quick, efficient service.
- Promoted additional items with beverages, increasing store sales.
- Updated specials board display to boost sales.
Education
High School Diploma -
NAVODIT COLLEGE
KATHMANDU 08.2017 - Current
BBA - BUSINESS MANAGEMENT
NEST ACADEMY OF MANAGEMENT EDUCATION
DUBAI UAE 06.2022 - Current
Skills
COMPUTER BASIC KNOWLDGE
READING BOOKS
- improves brain connectivity.
- increases your vocabulary and comprehension.
- empowers you to empathize with other people.
- aids in sleep readiness.
- reduces stress.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
BBA - BUSINESS MANAGEMENT
NEST ACADEMY OF MANAGEMENT EDUCATION
06.2022 - Current
Barista Trainee
HIMALAYA JAVA
03.2018 - 08.2020
High School Diploma -
NAVODIT COLLEGE
08.2017 - Current
Similar Profiles
Palli NomuganeshPalli Nomuganesh
Manager - International Regulatory Affairs at Himalaya Drug Company (Himalaya Wellness Company)Manager - International Regulatory Affairs at Himalaya Drug Company (Himalaya Wellness Company)
Jessica JohnsonJessica Johnson
Barista at Java! Java! Drive ThruBarista at Java! Java! Drive Thru
ARUN KUMAR MUKHERJEEARUN KUMAR MUKHERJEE
Vendor Management Executive at The Himalaya Optical CompanyVendor Management Executive at The Himalaya Optical Company