Experienced Shipping Coordinator with a strong background in freight management, documentation, and vendor coordination across air, sea, and land shipments. Proficient in preparing shipping documents such as AWB, Bill of Entry, and customs clearance forms. Skilled in coordinating AOG, exhibition, and project cargo to ensure timely dispatch, cost control, and regulatory compliance. Adept at using systems like Calogi and Control for shipment tracking and airway bill generation.
Overview
14
14
years of professional experience
Work History
SHIPPING CORDINATOR
M.H ALSHAYA CO LLC (LOGIX FZCO)
01.2023 - Current
Coordinated end-to-end import and export shipments, ensuring timely and cost-effective delivery across international routes.
Coordinated with transporters and customs agents for land export shipments, scheduled truck dispatches, and arranged for delivery documentation (DO) to ensure timely cargo movement across borders.
Issued warehouse loading instructions, monitored order fulfillment, and ensured accurate execution based on brand and market allocation.
Maintained detailed shipment trackers, dispatched pre-alerts, and provided proactive updates to stakeholders using systems like Oracle, GTMS, AIMS, and internal ERPs.
Collaborated with brand teams to assess market demand, align distribution schedules, and communicate shipment costing and allocation.
Managed customs clearance procedures, maintaining strict compliance with UAE and international trade regulations.
Prepared and reviewed critical shipping documentation, including Bills of Lading, Commercial Invoices, and Customs Declarations.
Communicated regularly with shipping lines and agents regarding vessel arrivals, departures, and cargo status.
Collected and verified import clearance documents from the Finance Department and other internal stakeholders.
Arranged and followed up on Delivery Order (DO) collection for inbound shipments to enable smooth cargo release.
SHIPPING CORDINATOR
M.H ALSHAYA CO LLC (LOGIX FZCO)
01.2013 - 01.2023
Coordinated end-to-end import and export shipments, maintaining a 98% on-time delivery rate for FMCG, cosmetics, and e-commerce sectors.
Managed customs clearance procedures, including documentation via E-Mirsal II, MOFAIC attestation, and HS code classification in line with JAFZA regulations.
Processed and reviewed critical export documentation such as commercial invoices, packing lists, delivery advice, and Bill of Entry, ensuring 99% document accuracy.
Handled forwarder coordination, booking over 2,500 trucks annually, matching equipment with commodity type and delivery timelines.
Verified shipping invoices, secured freight quotes, generated Purchase Orders (POs), and ensured timely submissions for payment processing.
Maintained detailed shipment trackers, dispatched pre-alerts, and provided proactive updates to stakeholders using systems like Oracle, GTMS, AIMS, and internal ERPs.
Reduced clearance times by 15% and minimized international shipping risks and delays by over 20% through process optimization and advanced planning.
Enhanced customer satisfaction by 25% through timely communication, shipment tracking, and proactive issue resolution.
Conducted weekly vendor and forwarder meetings, resolved shipping discrepancies, and provided critical backup support during staff absences.
Ensured regulatory compliance with international food import laws, cosmetic shipment guidelines, and free zone requirements.
PROCUREMENT & LOGISTICS OPERATIONS
AGILITY GLOBAL LOGISTICS
01.2011 - 01.2013
Skilled in vendor evaluation, rate negotiation, and creating purchase orders for logistics and transportation services across air, sea, and land.
Managed urgent Aircraft on Ground (AOG) shipments with 24/7 coordination, rapid sourcing, and customs prioritization to minimize downtime.
Handled high-volume import/export shipments (500,000+ units annually) using multimodal transport solutions to meet tight delivery timelines.
Coordinated GCC land exports, arranged truck dispatches, and managed customs and border documentation for seamless cross-border delivery.
Oversaw logistics for exhibitions, perishable goods, auto expos, and project cargo, managing transport planning, documentation, and warehouse instructions.
Prepared Bills of Entry, Delivery Orders, Exit Certificates, and HS code classifications to ensure compliance with UAE customs regulations.
Proficient in Calogi, Oracle, AIMS, GTMS, Control, and E-Mirsal II for AWB generation, shipment tracking, and financial documentation.
Handled international courier shipments (DHL, FedEx), managing export packing, tracking, commercial invoicing, and final delivery coordination.
Verified rates, processed invoices, raised purchase orders, and coordinated closely with finance for approvals and audits.
Maintained strong communication with vendors, government entities, shipping lines, and internal teams to resolve issues and ensure smooth operations.
Education
B.C.A -
Kannur University
Kannur, Kerala
01.2011
Skills
Logistics management
Inventory control
Export compliance documentation
E-commerce management
Experience with ERP systems
Proficient in Microsoft Office
Inventory management
Project coordination
Core Expertise
End-to-end logistics coordination for air, sea, and land shipments
AOG (Aircraft on Ground) shipment handling with urgent turnaround
Land export and GCC trucking operations with cross-border documentation
Exhibition and project cargo logistics (auto expos, perishables, heavy-lift)
Acting Visual Merchandiser Supervisor at Victoria Secret - M.H Alshaya International LLCActing Visual Merchandiser Supervisor at Victoria Secret - M.H Alshaya International LLC