Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
Hi, I’m

muneer Zamel

sales
sharjah,UAE
muneer Zamel

Summary

Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
years of professional experience

Work History

One address holiday home rentals
Dubai, UAE

Operations Manager
08.2022 - Current

Job overview

  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Analysed financial data to track and achieve budget targets.
  • Reduced costs and improved operations by analysing processes and customer feedback.
  • Worked constructively with sales team generating new business opportunities and supporting company growth.
  • Analysed operations data to identify process gaps and successfully implement change.
  • Reduced expenditures by implementing inventory control measures and improving organisational operations.
  • Managed high-performing teams to deliver quality customer service and stable profits.
  • Analysed accounting and financial data to get holistic view of company financial health.
  • Generated business, cost and employee reports to management.
  • Created warm, friendly atmosphere through positive guest interactions.
  • Handled complaints and conflict with diplomatic approach.
  • Offered assistance to help team members complete tricky tasks or meet tight deadlines.
  • Guaranteed exceptional level of customer care in line with company procedures and regulations.
  • Maintained organised work spaces to keep track of inventory and offer professional first impression.

Visionary real estate
Dubai, UAE

Telesales Executive
02.2022 - 08.2022

Job overview

  • Provided individual account support with business development managers to develop new sales.
  • Maintained excellent time management skills to meet sales volumes within agreed timescales.
  • Memorised company sales scripts to improve customer rapport-building.
  • Professionally represented sellers in complex negotiation with prospective buyers.
  • Created estate agent and buyer incentives and strategies with other agents, builders and buyers.
  • Wrote contracts between buyers and sellers and ensured adherence.
  • Coordinated appointments with prospective buyers to showcase houses and plots.

Ajman government
Ajman, UAE

Researcher
08.2021 - 01.2022

Job overview

  • Gathered information from multiple trusted sources.
  • Presented research findings with clear communication and data visualisation skills.
  • Reviewed academic literature and prepared concise summaries.
  • Followed established methodologies and reporting processes in line with scientific method.

british academy centre
sharjah, UAE

Sales
03.2017 - 05.2017

Job overview

  • Oversaw planning and execution of targeted sales and marketing strategies.
  • Established budgets for programme activities and controlled expenditure to meet targets.
  • Organised special sales at specific times to drive customer engagement and move high volumes of products.
  • Developed pricing structures based on historical and current trends, competitor activities and supply chain data.

Etisalate
Sharjah, UAE

Telesales Agent
01.2017 - 03.2017

Job overview

  • Maintained quality compliance by keeping detailed records of prospects and active client communications.
  • Initiated contact with new customers and prospects to establish needs and progress sales process.
  • Completed [Number]+ targeted outbound telephone calls per day to assigned new and existing customers.
  • Managed business pipelines efficiently, nurturing leads and recording communications.

Education

Alshola privet school
Sharjah

High School Diploma from high school

University Overview

Skills

  • Process improvement strategies
  • Inventory control
  • Relationship building
  • Cost reduction and containment
  • Financial and cash flow analyses
  • Multi-site operations
  • Contract management
  • Solutions development
  • Excellent people skills
  • Communication skills
  • Team building
  • Time management

Languages

Arabic
Native
English
Advanced
Availability
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Timeline

Operations Manager
One address holiday home rentals
08.2022 - Current
Telesales Executive
Visionary real estate
02.2022 - 08.2022
Researcher
Ajman government
08.2021 - 01.2022
Sales
british academy centre
03.2017 - 05.2017
Telesales Agent
Etisalate
01.2017 - 03.2017
Alshola privet school
High School Diploma from high school
muneer Zamelsales