Microsoft Word, Excel, Outlook Express
Munsarem Khan
Asst. Sales Manager
Dubai,DU
Summary
Assistant Sales Manager with demonstrated record of success as sales team leader with exceptional relationship-building skills, persuasive communication style and motivational approach. Highly experienced with Dealers market and proven talent in learning new products, services and processes quickly.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
3
3
Languages
Work History
Assistant Manager
Juma Al Majid Holding Group L.L.C
Dubai, Dubai
03.1992 - Current
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
- Investigated and integrated new strategies to expand business operations and grow customer base.
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Planned team-building exercises to increase employee performance and job satisfaction
- Increase dealers network in East Coast and open new business accounts.
Showroom Supervisor
Juma Al Majid Holding Group L.L.C.
Abu Dhabi, United Arab Emirates
05.2006 - 06.2008
- Supervised inventory and placed orders to replenish low running supplies.
- Provided prompt, courteous service to every individual entering showroom.
- Drove employee engagement and guest experience through coaching, training and development.
- Generated personal sales to meet or exceed established sales goals.
- Promoted business' development by building and maintaining relationships with new clients.
- Educated staff on strategies for handling difficult customers and challenging situations.
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
Education
Associate of Arts - Economics
Karachi University
Karachi 06.1988 - 06.1990
Skills
Brand-building strategies
Rapport and relationship building
Performance tracking and evaluations
Sales Reporting
Territory Management
B to B sales
Direct sales
New Business Development
Account management
Software
Currently using Oracle system in which using stock control, account of customers, outstanding and order process Also having knowledge of POS and having typing speed of 40 wpm
Interests
Hiking, Jogging and Movies
Timeline
Showroom Supervisor
Juma Al Majid Holding Group L.L.C.
05.2006 - 06.2008
Assistant Manager
Juma Al Majid Holding Group L.L.C
03.1992 - Current
Associate of Arts - Economics
Karachi University
06.1988 - 06.1990