Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Accomplishments
Timeline
BusinessAnalyst
muntasir alqawasmi

muntasir alqawasmi

dubai,United Arab Emirates

Summary

Strategic planner and operational leader with strong background improving performance, productivity, efficiency and profitability of departmental and organisational operations. Practiced in providing assorted teams with support and resources to succeed.

Overview

8
8
years of professional experience
5
5
years of post-secondary education

Work history

Operations manager

universal credit bureau
dubai
01.2020 - Current
  • Managed and motivated high-performing teams for successful KPI attainment.
  • Minimised discrepancies by effectively training employees on best practices, policies and procedures.
  • Analysed financial data to track and achieve budget targets.
  • Led overall direction, coordination and evaluation of department functions.
  • Developed, recommended and implemented strategies to improve employee work quality and speed.
  • Oversaw equipment availability and maintenance to guarantee optimal operations.
  • Worked constructively with sales team generating new business opportunities and supporting company growth.

Human resources manager

alrawda typing and document clearing
Dubai
09.2016 - Current
  • Instructed employees quarterly on drug abuse and prevention programmes to enhance staff knowledge and awareness.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Automated employee performance evaluation reminders for senior leadership.
  • Advised senior management on employee corrective actions.
  • Managed more 50 -person human resources team, leading employees by example to maintain department productivity.
  • Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
  • Kept managers and employees updated on wide range of employment relations related to performance, attendance and discipline.
  • Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
  • Communicated HR updates to staff, keeping employees operating under consistent framework across organisation.

Education

Bachelor of Business Administration - management information system (MIS)

israa University
jordan
09.2009 - 09.2014

Skills

  • Systems implementation
  • Process improvement strategies
  • Logistics management
  • Performance Management
  • Multi-unit operations management
  • Process optimisation techniques
  • Logistical support
  • Order management

Languages

Arabic
Native
English
Upper intermediate

Affiliations

  • read

Accomplishments

First shield for specialization at the university for the year 2014

Timeline

Operations manager

universal credit bureau
01.2020 - Current

Human resources manager

alrawda typing and document clearing
09.2016 - Current

Bachelor of Business Administration - management information system (MIS)

israa University
09.2009 - 09.2014

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muntasir alqawasmi