Murali Venkatachalam

• Lead the Housekeeping team in the day-to-day Housekeeping operations of the hotel, including services standards and work schedules

• Communicate with Front office and Maintenance team to coordinate and prioritize activities for guest rooms and public areas.

• Develop systems and procedures to ensure the health and safety of guests and team members

• Prepare capital and Operational budgets for Housekeeping.

• Perform daily checks around the hotel.

• Ensure good relationships are built with internal and external customers.

• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and act when any unsafe situations arise.

• Develop, implement and manage energy conservation programs for the property to minimize expenses.

• Coordinate renovation bidding, define the cost and scope of the project and Perform special project and other responsibilities as assigned.

• Identify and introduce environmentally –friendly systems and equipment.

• Monitor Key performance indicators for the Housekeeping department and take corrective actions as required to improve equipment inventory, quality audit, productivity, and other objectives.

• Confidence to reduce utility consumption without affect guest comfort.

• Utilize in-house team to manage all the Housekeeping works and reduce the cost of outsource contractors.

• Conduct daily Housekeeping staff briefing and distribute daily work assignments.

• Monitor and analyze consumption report on guest supplies and departmental expenditures

• Streamlined weekly cleaning schedule for [20] employees.

• Liaise with suppliers and contractors to obtain correct supplies and ensure proper implementation of contracts.

• Liaise with government and statutory bodies to ensure compliance with rules and regulations.

• Provide training to all department staff to ensure safe work standards, practices, efficient operation, proper maintenance and repair to equipment, as well as good team morale.

• Monitoring Key Performance Indicators for the Housekeeping Department and taking corrective action as required - equipment inventory, quality audit, productivity, frequent meeting with staff and management

• Responsibility for all Team Member related activities including recruitment, performance management, training, career planning, disciplinary matters and team motivation.

• Managed 40 housekeeping personnel in busy hotel environments with 396+ rooms
• Managed financial and administrative requirements, adhering to budgets and guidelines.

• Evaluated housekeepers' performance, providing constructive feedback to improve efficiency
• Managed financial and administrative requirements, adhering to budgets and guidelines
• Managed 40 housekeeping & Laundry personnel in busy hotel environments with 296+ rooms.

• Motivated team members to deliver optimum results, leading by example through positive interactions with guests and staff
• Sustained safety protocols, ensuring proper and cost-effective equipment and material usage.
• Streamlined weekly cleaning schedule for [15] employees.

•Lead the Housekeeping team in the day-to-day Housekeeping operations of the hotel, including services standards and work schedules
• Communicate with Front office and Maintenance team to coordinate and prioritize activities for guest rooms and public areas.
• Develop systems and procedures to ensure the health and safety of guests and team members
• Prepare capital and Operational budgets for Housekeeping.
• Perform daily checks around the hotel.

• Supported revenue growth by suggesting upsell opportunities for additional services or amenities when appropriate during daily interactions with guests.
• Streamlined weekly cleaning schedule for [10] employees.
• Conducted thorough inspections of guest rooms and public spaces to guarantee adherence to quality standards and address any issues promptly.

•Lead the Housekeeping team in the day-to-day Housekeeping operations of the hotel, including services standards and work schedules
• Communicate with Front office and Maintenance team to coordinate and prioritize activities for guest rooms and public areas.
• Develop systems and procedures to ensure the health and safety of guests and team members
• Prepare capital and Operational budgets for Housekeeping.

• Managed staff of [28] housekeepers.

• Supervise and train housekeeping staff, including scheduling and assigning tasks. Ensure all rooms and common areas are cleaned and maintained to high standards. Develop and implement cleaning procedures and protocols. Conduct quality control checks to ensure work meets established standards.
• Conducted regular room inspections to verify compliance with housekeeping standards.
• Placed orders for housekeeping supplies and guest toiletries.
• Communicated repair needs to maintenance staff.
• Trained and mentored all new personnel to maximize quality of service and performance.