Murugaiyan Andisamy
Fujairah
Summary
Accomplished Infrastructure Professional with 15+ years of rich experience in managing Server Infrastructures, Data Center Operations and teams across multiple platforms. Effectively planned, implemented, and optimized the IT Infrastructure to consistently achieved high availability and performance as per corporate standards. Proven ability to create and deliver solutions tied to business growth, organizational goals and systems / network optimization. Resourceful in providing out-of-the-box solutions for infrastructure, networking and end-user technologies. Committed, quick learner and mentor with a drive to achieve results and ensuring projects and workloads are delivered in lines with Corporate SLAs while exceeding expectations.
Overview
19
19
years of professional experience
1
1
Certification
Work History
IT Coordinator
Vopak Horizon Fujairah Limited
01.2009 - Current
- Managing a team of engineers to support on-site services
- Assigning tasks to internal teams and assist with schedule management
- Fluent in logging and reporting using helpdesk, CMDB, Vulnerability, Change Management, Asset Management, and similar suites using Service Now platform
- Experienced in managing change requests and prioritization in a fastchanging environment
- Responsible for supporting and maintaining a multi-domain Windows environment
- Managing and monitoring websites, application portal, software updates & CRM administration, LMS, Google Suite, etc
- Deploying, patching & servicing an equipment to ensure compliance prior to releasing to the production environment
- Engaged in Problem Resolution activities to minimize incidents and provide solutions
- Coordinating with the project management activities, resources, equipment and information
- Liaising with employees to identify and define requirements, scoping documentation
- Disaster Recovery and Business Continuity Planning
- Applying cyber security strategy within IT Infrastructure & Operations function
- Proactively ensuring the highest levels of systems and infrastructure availability
- Installing, configuring, testing, and maintaining operating systems, application software and system management tools
- Assisting the application team to configure server as per the software team's guidelines
- Acting as a change manager to ensure all patching activities are completed within pre-defined timelines
- Managing Virtualized Infrastructure, SAN and NAS environment
- Budgeting & Forecasting Management
- Collaborated with vendors to negotiate contracts, resulting in significant cost savings without compromising quality or service levels.
- Reduced downtime with proactive IT support and rapid issue resolution.
Senior IT Supervisor
Mangala International Technology
06.2006 - 04.2009
- Managed Active Directory users and groups, GPO, DNS, AD topology, security and schema management
- Provided technical & process related trainings for team members weekly
- Worked with Network & Desktop Support teams to mitigate issues/risks
- Technical experience on Microsoft Operating Systems (Desktop and Server) and Microsoft Office applications
- Installed, Maintained and troubleshooted fault diagnosis for Servers, Desktops, Laptops and related Peripherals (Printers, scanners etc.)
- Worked with customers to understand needs and provide superior service
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Education
Bachelor of Engineering -
Coimbatore Institute of Technology
Coimbatore, Tamil NaduSkills
- Data Center Infrastructure
- Cloud Solutions
- Network Infrastructure
- Endpoint & Gateway Security
- Virtualization Technologies
- Disaster Recovery & High Availability
- Storage & Backup
- IT asset management
Certification
- Microsoft Certified: Azure Fundamentals
- Microsoft Certified: Azure Administrator Associate
- AWS Certified Solutions Architect - Associate
Timeline
IT Coordinator
Vopak Horizon Fujairah Limited
01.2009 - Current
Senior IT Supervisor
Mangala International Technology
06.2006 - 04.2009
Bachelor of Engineering -
Coimbatore Institute of Technology
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