MUSA ATHMAN
Mombasa
Summary
Talented and motivated IT graduate leader with 3 years of experience in business operations and team oversight. Looks for opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
7
7
years of professional experience
Work History
Operations Coordinator
I NTRA SPEED LOGISTIC
07.2021 - Current
- Monitored and reviewed operational performance, aiding improved business strategy to increase productivity by 15%
- Served as key corporate representative, liaising with various stakeholders in support of operational excellence.
- Examined problem-solving strategies, highlighting development opportunities to improve organisational operations.
- Collected regular customer and employee feedback, interpreting findings to enable corrective action.
TALLY CLERK
MOMBASA MAIZE MILLERS
06.2017 - 01.2019
- Examine, count goods & match them with shipping invoices & packing orders Ensuring accuracy of in-coming & out-going shipment by increase of 65%
- Record damage, weight, measurements, dimensions of cargo at 20%
- Compare products labels, tags or tickets, shipping manifests, purchase orders if conforms to quality specifications
- Key Achievements: Enhanced communication between inventory team and management, fostering sense of teamwork and collaboration
- Consistently praised by management for quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude
- Achieved exceptional level of customer satisfaction through timely, accurate processing & shipping orders
- Flexibility in changing work hours when asked and filling in during scheduled off-days for absent Staffs
- Improved efficiency and productivity by acquiring new skills.
- Replenished stock and processed deliveries to maximise product availability.
Lifeguard
White Sand Beach Hotel
12.2016 - 05.2017
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
Education
Certificate in Basic Computer Applications - Education
INSTITUTE OFADVANCE TECHNOLOGY
Mombasa04.2021
International Driving License Certificate (ICDL) - Education
INSTITUTE OFADVANCE TECHNOLOGY
Mombasa04.2021
Some College (No Degree) - Education
St.PAUL LUBINU HIGH SCHOOL
Kakamega11.2016
Skills
- Professions with point of sale
- Multi-site operations
- Customer Service Excellence
- Warehouse operations
- Time Management
- Logistics coordination
Timeline
Operations Coordinator
I NTRA SPEED LOGISTIC
07.2021 - Current
TALLY CLERK
MOMBASA MAIZE MILLERS
06.2017 - 01.2019
Lifeguard
White Sand Beach Hotel
12.2016 - 05.2017
Certificate in Basic Computer Applications - Education
INSTITUTE OFADVANCE TECHNOLOGY
International Driving License Certificate (ICDL) - Education
INSTITUTE OFADVANCE TECHNOLOGY
Some College (No Degree) - Education
St.PAUL LUBINU HIGH SCHOOL
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