MUSAB TAWALBEH
Dubai,UAE
Summary
Experienced professional with focus on sales consultancy. Consistently drive revenue growth through strong client relationships and tailored sales strategies. Achieve success by leveraging in-depth market knowledge and exceptional communication skills.
Overview
10
10
years of professional experience
2012
2012
years of post-secondary education
Work History
Sales Consultant
Arabian Automobiles Nissan
02.2024 - 03.2025
- Developed compelling sales proposals that increased conversion rates.
- Assisted customers through entire sales process to ensure satisfaction.
- Handled after-sales services proficiently, ensuring client retention.
- Negotiated and closed sales to secure profitable deals and contracts.
- Used active listening and relationship-building skills to assess customer needs, build rapport and deliver viable solutions.
- Closed complex deals with a strategic and customer-focused approach.
- Conducted market research for better understanding of industry trends.
Sales Consultant
Al Ghandi Auto
01.2021 - 01.2024
- Focused on acquiring new clients and expanding the customer base
- Meeting and exceeding monthly targets set by management.
- Dealt with customer queries effectively, maintaining high quality service standards.
- Keeping up-to-date with the company's product offerings
- Promoting additional products, such as accessories, insurance, and more, to maximize revenue
- Using consultative skills to effectively address complex customer issues
Retail Banking Executive
Emirates NBD
11.2017 - 07.2020
- Proactively seek and cultivate relationships with new clients to expand the bank's customer base and enhance its market presence
- Foster and maintain robust relationships with authorized dealers and government bodies, ensuring a positive image and streamlined collaboration
- Collaborate effectively with the credit team, including underwriters and processors, to secure approvals in accordance with established bank policies and procedures
- Maintain an in-depth, up-to-date understanding of the bank's diverse product offerings, enabling informed client consultations and recommendations
- Apply consultative skills to address complex customer issues, fostering trust and delivering tailored solutions to meet their needs
- Efficiently balance responsibilities between delivering exceptional customer service and managing essential administrative tasks
Relationship Officer- (Fleet Finance)
Abu Dhabi Islamic Bank - Business Banking Division
03.2016 - 09.2016
- Cultivate strong and lasting relationships with both customers and dealers, ensuring trust and satisfaction
- Effectively manage dealers and showroom staff, motivating and guiding them to actively promote ADIB Fleet Finance and achieve business objectives
- Proactively source new business opportunities by tapping into external markets, demonstrating a drive to grow ADIB Fleet Finance beyond the current market
Customer Service Officer
Global Exchange
11.2014 - 11.2015
- Maintain direct contact with customers, demonstrating unwavering commitment to delivering the highest level of care and service
- Ensure prompt and effective responses to customer inquiries, addressing their needs and concerns in a timely manner
- Maintain precise and up-to-date customer records, facilitating seamless future interactions and personalized service
Education
Bachelor of Science - Marketing Management
Irbid National University
Skills
- Strategic Sales Planning
- Customer Relationship Management
- Automotive Product Knowledge
- Strong verbal and written communication skills
- Effective Sales Presentations
- Negotiation and Closing deals
- Market Research and Analysis
- Sales Technology Proficiency
- Team Collaboration
Languages
Arabic
English
Personal Information
- Date of birth: 08/22/89
- Nationality: Jordanian
- Marital status: Single
Timeline
Sales Consultant
Arabian Automobiles Nissan
02.2024 - 03.2025
Sales Consultant
Al Ghandi Auto
01.2021 - 01.2024
Retail Banking Executive
Emirates NBD
11.2017 - 07.2020
Relationship Officer- (Fleet Finance)
Abu Dhabi Islamic Bank - Business Banking Division
03.2016 - 09.2016
Customer Service Officer
Global Exchange
11.2014 - 11.2015
Bachelor of Science - Marketing Management
Irbid National University
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