Musadiq Shah
Abu Dhabi,UAE
Summary
Highly experienced in administrative roles, with focus on delivering exceptional support services in fast-paced environments. Can streamline processes, manage challenging tasks and ensure smooth operations with exceptional multitasking skills and attention to detail. Possess unique problem-solving abilities and strong organisational skills to enhance workplace productivity and efficiency.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Administrator and Customer Service
Pure Health
Abu Dhabi, UAE
2025.07 - Current
- Working closely with major healthcare facilities under PureHealth, including Sheikh Shakhbout Medical City and Sheikh Khalifa Medical City.
- Registered new patients within SEHA healthcare system while ensuring accurate data entry and documentation.
- Scheduled and managed patient appointments across multiple Abu Dhabi hospitals and healthcare centers.
- Processed and verified insurance approvals using SEHA-provided CRM tools and healthcare systems.
- Coordinated online appointment bookings through Pura by PureHealth for various healthcare services.
- Assisted patients with resolving appointment, registration, and insurance-related concerns efficiently and professionally.
- Maintained high standards of customer service, confidentiality, and patient communication in a fast-paced healthcare environment.
Administrative coordinator
Ensky Real Estate L.L.C.
Abu Dhabi, UAE
2024.02 - 2025.03
- Managed and updated structured client database using such as Zoho CRM and PropSpace, improving lead tracking efficiency and ensuring accurate client records for follow-ups and conversions.
- Created, and published property listings on leading UAE real estate platforms such as Property Finder and Bayut to increase property visibility and generate qualified leads.
- Assisted in drafting and reviewing Memorandum of Understanding (MOU) documents between buyers and sellers, ensuring accuracy of financial and contractual details in compliance with company procedures.
- Supported sales team in client coordination, follow-ups, and documentation handling to improve workflow efficiency and deal closure speed.
Freight Broker
AMB Logistics
Mohali, India
2023.02 - 2024.01
- Conducted outbound sales calls to generate leads and close deals for freight and logistics services.
- Negotiated shipping rates with clients and carriers to secure cost-effective logistics solutions.
- Built and maintained long-term relationships with clients, ensuring high levels of customer retention.
- Tracked shipments and provided real-time updates to clients, ensuring smooth delivery processes.
Education
Bachelor of Business Administration (BBA) -
Lovely Professional University
Phagwara 2026.06 -
Diploma in Business Administration (DBA) -
Lovely Professional University
Phagwara 2019.08 - 2024.05
Skills
- Customer Relationship Management Software (CRM)
- Software Proficiency: Strong computer skills, particularly with MS Office (Word, Excel, PowerPoint) and other digital collaboration tools
- Problem-solving
- Social media marketing
- Compliance communication
- Advanced analytical thinking
Languages
English
Fluent
Hindi
Fluent
Punjabi
Elementary
Affiliations
- Cricket
- Travelling
- Fitness
Certification
Six Month Internship HDFC Bank
Timeline
Bachelor of Business Administration (BBA) -
Lovely Professional University
2026.06 -
Administrator and Customer Service
Pure Health
2025.07 - Current
Administrative coordinator
Ensky Real Estate L.L.C.
2024.02 - 2025.03
Freight Broker
AMB Logistics
2023.02 - 2024.01
Diploma in Business Administration (DBA) -
Lovely Professional University
2019.08 - 2024.05