BRYAN BRUNO MUSIIMENTA
BARISTA
Dubai
Summary
Motivated service worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
BARISTA
EARTHROASTERY
DUBAI
11.2022 - 12.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Used POS system to accurately enter orders and process payments.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Helped management keep adequate supply on hand by notifying of shortages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
BARISTA
ARABICA%
DUBAI
09.2020 - 01.2022
- Produced high-volume coffee orders quickly and accurately, meeting customer demand.
- Educated coworkers and customers about new products, increasing cafe sales.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Upsold additional sandwiches and snacks with drinks orders, increasing average transaction value.
- Maintained and operated espresso machines, blenders and commercial coffee brewers.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
BARISTA
SHOT CAFE -UMM AL
UMM ALQUAIN
02.2015 - 12.2017
- Produced high-volume coffee orders quickly and accurately, meeting customer demand
- Maintained and operated espresso machines, blenders and commercial coffee brewers
- Maintained good food and drink stock levels to meet customer demand whilst limiting waste
- Ensuring the FIFO procedure is followed at all times
- Giving expert service to the guests
- Talabat, Zomato, Uber Eats & Deliveroo) counter
- Performing other duties as required by my supervisors.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
High School Diploma -
Motherland Academy - Nabweru
Kampala , Uganda 02.2009 - 11.2012
Skills
Teamwork
Safe food handling practices
Speedy and efficient
Latte art
Espresso machine operation
Coffee machinery operation
Food station setup
Speciality milk options
Team player
Up-selling
Food running
Team collaboration
Team leadership
Problem-solving
Additional Information
- Visa Status: CANCELLATION VISA Address:
LIKE TO SMILE
to put smile on ur face creates more happiness to sad moments
Timeline
BARISTA
EARTHROASTERY
11.2022 - 12.2024
BARISTA
ARABICA%
09.2020 - 01.2022
BARISTA
SHOT CAFE -UMM AL
02.2015 - 12.2017
High School Diploma -
Motherland Academy - Nabweru
02.2009 - 11.2012