Mussab Ahmed Munir Shirgaonkar
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Kenaede Electronics
03.2018 - 10.2023
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Assisted development and implementation of new administrative procedures.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
- Developed strategies to streamline and improve office procedures.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
Education
Education in Islamic Studies (HIFZ & Almiyat) - Islamic Studies
Dar Ul Uloom Islamize Arabia - Talons
Navi Mumbai 08.2018
High School Diploma -
Yakub Baig High School
Navi Mumbai 01.2015
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- Customer and client relations
- Computer Proficiency
- Critical Thinking
- Clerical Support
- Strong Problem Solver
- Scheduling
- Documentation and Recordkeeping
- Office Management
- Database entry
- Dedicated Team Player
- Recordkeeping
- Verbal Communication
- Deadline-oriented
- Event Coordination
- Complex Problem-Solving
Languages
Arabic
Intermediate (B1)
English
Intermediate (B1)
Hind
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Kenaede Electronics
03.2018 - 10.2023
Education in Islamic Studies (HIFZ & Almiyat) - Islamic Studies
Dar Ul Uloom Islamize Arabia - Talons
High School Diploma -
Yakub Baig High School
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