Mustafa Albackour
Fashion Store Manager
Al Ain
Summary
Being self-motivated, patient and hard-working, I am seeking a challenging opportunity in a dynamic and competitive environment to further enhance my abilities. I have good interpersonal skills which allow me to work successfully both inside and outside a team.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
Hugo Boss Boutique Manager
Salam Stores
Al Ain
04.2018 - Current
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Built boutique's reputation for effectively serving Type customers through careful staff management, effective customer relations and smooth service delivery.
- Oversaw merchandising strategies to effectively showcase Type products with eye-catching displays.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Reported issues to higher management with great detail.
Mono Brand Boutique Manager
Armani Jeans, Class Cavalli, Love Moschino
Al Ain
03.2014 - 02.2018
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Stayed on track to exceed Number% growth by skillfully managing personnel, inventory and marketing resources.
- Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
Store Supervisor
Salam Stores
Dubai, Wafi
03.2010 - 02.2014
- Maintained customer satisfaction with quick and professional handling of product returns.
- Organized shift meetings to communicate and resolve issues for night operations.
- Answered product questions and assisted customers in selection and checkout.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Sales Associate
Salam Stores
Dubai, Wafi
01.2008 - 02.2010
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor Of Applied Arts And Science - English Literature
Josiph High School
Syria 09.2005 - 06.2009
Skills
Point of Sale systems
Certification
Microsoft excel training, salam stores, one month in Dubai
Timeline
Hugo Boss Boutique Manager
Salam Stores
04.2018 - Current
Managing Difficult Employees Training , Salam Stores, two weeks in Dubai
02-2017
Management Luxury Training, Salam Stores, 1 month in Dubai
02-2017
Team Building Training, Salam Stores, 2 weeks in Dubai
12-2016
Retail Management Training, Salam Stores, 2 weeks.
05-2016
Microsoft excel training, salam stores, one month in Dubai
04-2014
Mono Brand Boutique Manager
Armani Jeans, Class Cavalli, Love Moschino
03.2014 - 02.2018
Store Supervisor
Salam Stores
03.2010 - 02.2014
Sales Associate
Salam Stores
01.2008 - 02.2010
Bachelor Of Applied Arts And Science - English Literature
Josiph High School
09.2005 - 06.2009
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