Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic
Mustafa Elmadani

Mustafa Elmadani

United Arab Emirates

Summary

Experienced pharmacist with a strong background in medication management and patient care at Saudi German Hospital. Demonstrated expertise in data analysis and demand planning, leading to improved operational efficiency. Skilled in relationship management and negotiation, contributing to business growth through strategic partnerships. Dedicated to achieving high levels of customer satisfaction and positive clinical outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pharmacist (OP/IP)

SAUDI GERMAN HOSPITAL
DUBAI
10.2022 - Current
  • Developed and maintained accurate patient medication documentation in a timely manner.
  • Reviewed physicians’ medication orders, identifying therapeutic incompatibilities.
  • Monitored patient medication records for errors, incompatibilities, and adverse reactions.
  • Handled insurance claims and approved high-cost medications efficiently.
  • Provided exceptional customer service through healthcare counseling and medical issue resolution.
  • Analyzed prescription orders for compliance with policy guidelines.
  • Created performance reports tracking lead times, order fulfillment rates, and supplier quality ratings.
  • Supported Pharmacy team in logistics activities to enhance operational efficiency.
  • Utilized statistical methods such as regression analysis and time series modeling for forecasting purposes.
  • Analyzed historical sales patterns and trends to identify potential opportunities for improvement.
  • Developed data-driven models to forecast future demand and inventory requirements.
  • Analyzed large volumes of data from multiple sources including ERP systems, spreadsheets, databases.

Retail Pharmacist

Viva Pharmacy
HATTA
09.2021 - 08.2022
  • Entered orders into database, verified insurance, and prepared medications with efficiency.
  • Educated patients on drug interactions and provided administration instructions.
  • Instructed patients on the proper usage of medical devices for optimal outcomes.
  • Managed medication ordering and sales, ensuring adequate stock levels.
  • Delivered comprehensive clinical pharmacy services focused on enhancing patient care.
  • Prioritized tasks to improve workflow efficiency and service delivery.
  • Supervised pharmacy technicians and trainees, fostering skill development.
  • Supported departments by providing timely forecasting information for informed decision-making.

Medical Sales Representative

EIPICO
Khartoum
05.2018 - 09.2021
  • Generated revenue by facilitating sales between doctors and companies.
  • Executed the territory business plan to drive sales growth.
  • Collaborated with medical teams for the effective implementation of DERMA, GIT, and OBS products.
  • Negotiated contracts with potential customers while ensuring the profitability of the company.
  • Enhanced customer relationships through routine communication and complaint resolution.
  • Identified and engaged key decision makers to foster strategic partnerships.
  • Trained new sales staff on policies and customer support protocols.
  • Prospected leads through cold calling to achieve company growth objectives.
  • Developed sales strategies that increased market share in assigned territory.

Supply Chain Supervisor

Isolation Command Center ICC- MOH/WHO
KHARTOUM
11.2020 - 06.2021
  • Analyzed issues and implemented solutions to enhance operational efficiency.
  • Maintained up-to-date records of all transactions within the supply chain process.
  • Utilized ERP systems to streamline supply chain operations and provide real-time visibility into inventory and order status.
  • Developed and applied new skills to increase productivity in daily tasks.
  • Executed day-to-day responsibilities with accuracy and efficiency.
  • Established communication channels with product users and key suppliers to prioritize opportunities.
  • Facilitated risk management within the supply chain, developing contingency plans to mitigate potential disruptions.
  • Assisted with budgeting activities by providing accurate forecasts based on historical consumption data.

Education

High Diploma - business administration

Gardencity University
sudan
08.2021

Bachelor's Degree - pharmacy

The National Ribat University
Sudan
10.2017

Skills

  • Negotiation and persuasion
  • Leadership
  • Communication skills
  • Pressure management
  • Attention to detail
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Problem solving
  • Analytical thinking
  • Customer satisfaction
  • Customer service and CRM
  • Relationship management
  • Data analysis
  • Market analysis
  • ERP systems expertise
  • Statistical modeling
  • Demand planning
  • Supply chain planning
  • Proficient in Excel
  • Performance reporting

Languages

Arabic
First Language
English
Proficient (C2)
C2

Certification

  • Unilever Supply Chain Data Analyst Specialization, 04/2025
  • Macquarie University – Professional Excel Skills for Business Course, 10/2024
  • Dubai Health Authority - Licensed Pharmacist, 09/2021
  • Sudan Medical Council - licensed pharmacist, 10/2018

References

References available upon request.

Timeline

Pharmacist (OP/IP)

SAUDI GERMAN HOSPITAL
10.2022 - Current

Retail Pharmacist

Viva Pharmacy
09.2021 - 08.2022

Supply Chain Supervisor

Isolation Command Center ICC- MOH/WHO
11.2020 - 06.2021

Medical Sales Representative

EIPICO
05.2018 - 09.2021

High Diploma - business administration

Gardencity University

Bachelor's Degree - pharmacy

The National Ribat University

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Mustafa Elmadani