Hi, I’m
Mustafa Kamal
Peshawar ,Pakistan
Summary
Attentive technician skilled in monitoring and resolving project hazards. Prioritises maintenance and repair tasks with strict time management. Strong record-keeping skills with focus on accuracy.
Experienced BMS Operator with knack for optimising building systems and enhancing energy efficiency. Known for troubleshooting issues quickly and maintaining smooth operations in high-pressure environments.
Overview
10
years of professional experience
Work history
Etisalat UAEAl nahda, Dubai
NOC & Incident Management Technician
01.2020 - 08.2025
Job overview
- Monitored telecom network infrastructure and services to detect incidents and anomalies.
- Coordinated 24/7 NOC operations and staff scheduling.
- Escalated critical network issues to relevant technical teams.
- Led incident response activities to minimize service downtime.
- Communicated incident status with internal teams and management.
- Prepared incident documentation and reports. Testing, commission and extent of utility alarms to Utility Facility Operation Center
- Configured to Alarm system IP based software ACAMS.
- Coordinating for utility alarms software and hardware systems.
- ACAMS alarms history report preparing and troubleshooting.
Etisalat UAEDubai
Network Support Technician
07.2015 - 12.2019
Job overview
- Installed and configured GPON fiber optic networks.
- Installed and maintained routers and modems (Cisco, Netgear, TP-Link, D-Link).
- Configured VoIP multi-line systems and PABX devices.
- Performed fiber optic cable termination and testing.
- Installed Cat5, Cat6 and structured cabling systems.
- Managed and monitored ACAMS alarm systems.
Education
University of Peshawar
Telecommunication Engineering
04-2014
BISE Kohat
ICS – Intermediate in Computer Science
06-2012
Technical Board Peshawar
DIT – Diploma in Information Technology
05-2010
BISE Kohat
SSC – Secondary School Certificate
Skills
- ACAMS Alarm System
- Alarm testing and configuration
- Equipment Maintenance
- Troubleshooting expertise
- CAD and CAM proficiency
- Performance monitoring
- Skilled multitasker
- Safety equipment
- Maintenance and repair
- Fire detection system troubleshooting
- Network configuratio
- Field work proficiency
- Safety compliance
- Issue resolution
- GPON Installation
- Fiber Optic Splicing & Termination
- Network Monitoring (NOC)
- Incident Management
- VoIP & PABX Systems
- Router Configuration
- Structured Cabling (Cat5 / Cat6 / Fiber)
Languages
English
Advanced
C1
Personal Details
- Nationality: Pakistani
- Date of Birth: 1994-04-04
- Marital Status: Married
- UAE Driving License: Valid (Dubai – Expiry 2026-12-14)
Timeline
NOC & Incident Management Technician
Etisalat UAE
01.2020 - 08.2025
Network Support Technician
Etisalat UAE
07.2015 - 12.2019
University of Peshawar
Telecommunication Engineering
BISE Kohat
ICS – Intermediate in Computer Science
Technical Board Peshawar
DIT – Diploma in Information Technology
BISE Kohat
SSC – Secondary School Certificate