Mustafa Yassin
Mechanial
Dubai,DU
Summary
mechanical engineer Experienced mechanical engineer. Knowledgeable in Designing and producing high quality Designs in 3D. Energetic self-starters and responsible for end-to-end customer support of projects. Good communication Skills with great team work to insure Customer satisfaction.
Overview
5
5
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Mechanical Design and Reverse Engineer
Giad Industrial Complex, Khartoum
Khartoum, Khartoum
07.2017 - Current
- Plan, conceptualize, and create mechanical design for new products
- Design or redesign mechanical devices or subsystems using analysis and computer-aided design
- Create a technical drawing for mechanical devices or subsystems
- Planning and executing mechanical designs
- Liaising with clients, designers, engineers, and manufacturers to ensure coherence
- Preparing technical reports, design specifications documents, and operational manuals
- Perform high quality 3d scanning for various systems
- Create 3D parts using various reverse engineering software.
- Identified issues, analyzed information and provided solutions to problems.
Customer Service Associate
Dal group KIA motors
khartoum, Khartoum
01.2016 - 10.2016
- Developed and actualized customer service initiatives to decrease wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
MSc of science - Engineering Management
University of Khartoum
Khartoum 03.2018 - 03.2021
BS.C - Mechanical Engineering
University of Khartoum
10.2011 - 12.2016
Skills
AutoCAD
Timeline
MSc of science - Engineering Management
University of Khartoum
03.2018 - 03.2021
Mechanical Design and Reverse Engineer
Giad Industrial Complex, Khartoum
07.2017 - Current
Customer Service Associate
Dal group KIA motors
01.2016 - 10.2016
BS.C - Mechanical Engineering
University of Khartoum
10.2011 - 12.2016
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