Mustapha Guedouar
Abu Dhabi
Summary
Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication.
Overview
10
10
years of professional experience
Work History
Cabin Crew Member
Wizzair Abudhabi
Abu Dhabi UAE
06.2022 - Current
- Followed company regulations and rules to promote a safe environment for travelers and employees.
- Adhered to company's business strategy ultra-low-cost airline.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Cleaned and serviced aircraft cabin, galleys, and lavatories.
- Performed onboard sales regularly.
- Used excellent customer service skills in addressing passengers' needs.
Senior Cabin Crew Member
Privatair
Jeddah,Riyadh KSA
01.2016 - 10.2018
- Attended workshops and trainings in customer service, conflict resolution tactics.
- Delivered excellent customer service.
- Offered exclusive skysales.
- Provided an exquisite travel experience with a high level of attention to details.
Cabin Crew Member
Wamos Air
Jeddah, KSA
08.2013 - 12.2016
- Greeted passengers mostly elderly for hajj season in saudi arabia, assisted them and delivered onboard announcements.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Completed pre-flight safety checks to reinforce passenger safety.
- Monitored cabin during flights and responded to passenger inquiries or issues.
Education
No Degree - English Literatues And Civilizations.
Institute of Literatures And Human Sciences
Sousse.Tunisia06.2011
High School Diploma -
Ali Bourguiba School
Sousse Tunisia06.2010
Timeline
Cabin Crew Member
Wizzair Abudhabi
06.2022 - Current
Senior Cabin Crew Member
Privatair
01.2016 - 10.2018
Cabin Crew Member
Wamos Air
08.2013 - 12.2016
No Degree - English Literatues And Civilizations.
Institute of Literatures And Human Sciences
High School Diploma -
Ali Bourguiba School