Mustapha Guedouar
Abu Dhabi
Summary
Customer-minded professional committed to safety and service. Knowledgeable and polished with excellent communication.
Overview
10
10
years of professional experience
Work History
Cabin Crew Member
Wizzair Abudhabi
06.2022 - Current
- Followed company regulations and rules to promote a safe environment for travelers and employees.
- Adhered to company's business strategy ultra-low-cost airline.
- Ensured safety and comfort of customers onboard aircraft.
- Resolved passenger conflicts and medical emergencies during flights.
- Cleaned and serviced aircraft cabin, galleys, and lavatories.
- Performed onboard sales regularly.
- Used excellent customer service skills in addressing passengers' needs.
Senior Cabin Crew Member
Privatair
01.2016 - 10.2018
- Attended workshops and trainings in customer service, conflict resolution tactics.
- Delivered excellent customer service.
- Offered exclusive skysales.
- Provided an exquisite travel experience with a high level of attention to details.
Cabin Crew Member
Wamos Air
08.2013 - 12.2016
- Greeted passengers mostly elderly for hajj season in saudi arabia, assisted them and delivered onboard announcements.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Completed pre-flight safety checks to reinforce passenger safety.
- Monitored cabin during flights and responded to passenger inquiries or issues.
Education
No Degree - English Literatues And Civilizations.
Institute of Literatures And Human Sciences
Sousse.Tunisia06.2011
High School Diploma -
Ali Bourguiba School
Sousse Tunisia06.2010
Timeline
Cabin Crew Member
Wizzair Abudhabi
06.2022 - Current
Senior Cabin Crew Member
Privatair
01.2016 - 10.2018
Cabin Crew Member
Wamos Air
08.2013 - 12.2016
No Degree - English Literatues And Civilizations.
Institute of Literatures And Human Sciences
High School Diploma -
Ali Bourguiba School