Mustapha Issa
Receptionist
Al Ain,Alain
Overview
6
6
years of professional experience
1
1
Certification
Work history
SALES/RECEPTIONIST
FLOATING SPA
Alain, UAE
02.2021 - 02.2023
- Answered, screened and directed inbound phone calls
- Maintained spa appointment calendar, organized therapists and schedules
- Accepted responsibility for cash drawer and ensured it balanced at close of shift.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Improved efficiency and productivity by acquiring new skills.
- Completed duties to deliver on targets with accuracy and efficiency.
SALES/RECEPTIONIST
VITORIA SPA
10.2018 - 01.2021
- Answered, screened and directed inbound phone calls
- Maintained spa appointment calendar, organized therapists and schedules
- Accepted responsibility for cash drawer and ensured it balanced at close of shift.
ORGANIZER
VIBES COMPANY
11.2016 - 09.2018
- Organize places for events
- Supervised staff
- Making staff schedules.
Education
Bachelor's Degree in Mass communication - Mass Communication
UNITED ARAB EMIRATES UNIVERSITY
Al Ain City, Abu DhabiSkills
- Final Cut Pro
- Microsoft Office
- Team worker
- Efficient
- Self-motivated
- Communication skills
- Marketing
- Accounting
Accomplishments
- Certificate in Young Arab Media Leaders program
- Certificate of acknowledgments for health, nutrition, and fitness from UAE University.
- Certificate acknowledgments for playing in the theater of Sharjah
- Certificate in Thomson Reuters Foundation for future media leaders.
- Certificate in British Petroleum youngster's adventure
- UAEU invisible team (dark light show)
- Certificate of participation in emirates entertainment experience
- Certificate of participation in We Are All Police
Languages
Arabic
English
Certification
IELTS:( Score 5.5 )
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
SALES/RECEPTIONIST
FLOATING SPA
02.2021 - 02.2023
SALES/RECEPTIONIST
VITORIA SPA
10.2018 - 01.2021
ORGANIZER
VIBES COMPANY
11.2016 - 09.2018
Bachelor's Degree in Mass communication - Mass Communication
UNITED ARAB EMIRATES UNIVERSITY