Overview
Work history
Education
Skills
Accomplishments
Languages
Certification
Work availability
Timeline
Generic
Mustapha Issa

Mustapha Issa

Receptionist
Al Ain,Alain

Overview

6
6
years of professional experience
1
1
Certification

Work history

SALES/RECEPTIONIST

FLOATING SPA
Alain, UAE
02.2021 - 02.2023
  • Answered, screened and directed inbound phone calls
  • Maintained spa appointment calendar, organized therapists and schedules
  • Accepted responsibility for cash drawer and ensured it balanced at close of shift.
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Worked flexible hours, covering nights, weekends and bank holidays.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Increased customer satisfaction by resolving issues.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.

SALES/RECEPTIONIST

VITORIA SPA
10.2018 - 01.2021
  • Answered, screened and directed inbound phone calls
  • Maintained spa appointment calendar, organized therapists and schedules
  • Accepted responsibility for cash drawer and ensured it balanced at close of shift.

ORGANIZER

VIBES COMPANY
11.2016 - 09.2018
  • Organize places for events
  • Supervised staff
  • Making staff schedules.

Education

Bachelor's Degree in Mass communication - Mass Communication

UNITED ARAB EMIRATES UNIVERSITY
Al Ain City, Abu Dhabi

Skills

  • Final Cut Pro
  • Microsoft Office
  • Team worker
  • Efficient
  • Self-motivated
  • Communication skills
  • Marketing
  • Accounting

Accomplishments

  • Certificate in Young Arab Media Leaders program
  • Certificate of acknowledgments for health, nutrition, and fitness from UAE University.
  • Certificate acknowledgments for playing in the theater of Sharjah
  • Certificate in Thomson Reuters Foundation for future media leaders.
  • Certificate in British Petroleum youngster's adventure
  • UAEU invisible team (dark light show)
  • Certificate of participation in emirates entertainment experience
  • Certificate of participation in We Are All Police

Languages

Arabic
English

Certification

IELTS:( Score 5.5 )

Work availability

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline

SALES/RECEPTIONIST

FLOATING SPA
02.2021 - 02.2023

SALES/RECEPTIONIST

VITORIA SPA
10.2018 - 01.2021

ORGANIZER

VIBES COMPANY
11.2016 - 09.2018

Bachelor's Degree in Mass communication - Mass Communication

UNITED ARAB EMIRATES UNIVERSITY

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