Adept at adding value and delivering solutions, including software development and project management with passion for exceeding client requirements and achieving customer satisfaction. Committed to supporting high performing sales teams with a focus on establishing best practices, improving efficiency and maximizing sales opportunities against demanding budget and time constraints. Demonstrates the proven ability to build productive long term business relationships with a range of clients from global management software industry, with an advanced knowledge of IT solutions, Also Cyber Security and skilled in driving conversions, boosting renewals and gathering strategic insights on features to improve upon company products and services.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Business Development Manager
Intelexvision
02.2025 - Current
Company Overview: (Artificial Intelligence Video Analytics Software), Dubai, United Arab Emirates.
Business development with direct & undirect customers
Bringing new Leads from my network.
Focusing on deals across our full product portfolio in the region.
Responsible for a portfolio of channel partners and End users in my regions.
Engaging commercial discussions with the customers.
Make appointments for customer meetings via teams or in-person.
Identifying customer decision makers and maintaining strong relationships.
Know how to involve the right people internally and externally.
Build and maintain fluid relations with potential and existing customers, resellers, integrators and technology partners
Proactively work with partners to develop strong partnership and assist them to growth.
Managing POC’s for the customers as per their features requirements.
Travelling and meeting customers across my regions.
Sales Operations Specialist MENA Region
Intelexvision
09.2022 - 02.2025
Company Overview: (Artificial Intelligence Video Analytics Software), Dubai, United Arab Emirates.
Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
Evaluate channel partner program eligibility to approve or decline new resellers application
Perform partner account planning, prioritize accounts, and conduct quarterly business reviews for selected partners.
Registering Opportunities in SalesForce and make a follow up with partners until receiving the Order.
Quoting, Order processing, signing documents for POC’s.
Seeking new partners and making a product presentation to grow the business.
Making on site presentations for End users and partners.
Arrange the administrative handling of our quotations in Salesforce CRM
POC support and follow up with presales coordination.
Work in the back as operations, processing product, also work as sales representative in the front.
Lead effort to redesign SalesForce CRM functionality and increase utilization.
Project management of CRM migration and implementation activities as required.
Support and assist marketing managers and handle all logistics of travel arrangements and distribution of outgoing mail.
Provide basic sales training and demonstrations for our partners.
Facilitate and maintain standardized customer communication.
Follow up on sales qualified leads with channel partners
Promote and make the world see the power of Artificial intelligence video analytics, in a long-distance, high-speed, Difficult weather conditions, by focusing on the requirements of Corporate and Retail sector.
Receive incoming sales calls, providing solutions to clients' communications needs for Integration.
Targeting potential partners and scheduling meetings with them to present our products.
Following up on POC’s and ongoing projects status.
Regional Sales Manager META Region
6SS
03.2021 - 08.2022
Company Overview: (Video Analytics Software), Dubai, United Arab Emirates
Run end-to-end sales cycle, cold calling, emailing, pitching services and deals negotiation.
Worked on different deals and tenders over a different region (France – North Africa - UAE - Qatar - Saudi Arabia - Oman - Turkey ...) I have met customers in C-Level management positions and developed strong partnerships.
Consulting clients and resolving product and service queries.
Generating new leads and researching prospects.
Selling a complete software solutions portfolio, including Professional services, LPR, Video Analytics management, System Video & Data Analytics, XProtect Plugins.
Working with territory presales & partners and distributors on developing pipelines and achieving company target numbers from commercial perspective.
Identified and developed new business opportunities – expanded from selling locally to internationally, bringing in 10 new clients on average every month.
Present company to potential clients and run sales cycle from researching prospects to cold calling, in person meetings, pitching consulting, negotiating and closing deals.
Sales Operations & Account manager META Region
Milestone Systems Middle East
07.2016 - 01.2021
Company Overview: (VMS Software), Dubai, United Arab Emirates
Following Forecast methodology and quota assignments, Making quotations, Orders processing, Licenses management, Shipments & Logistics management.
Process workflow, Process improvement.
Provide support to our distributor partners and handling order management.
Salesforce (CRM) and Excel proficiency.
Financial planning and reporting, business analysis, business intelligence.
Sales operations reporting and analytics with goal tracking.
Pipeline and Operations Leads management.
Partner closely with Sales team to enable us to do business for selling software and care plus renewal for a long-term period.
Helped cultivate and maintain business relationships by professionally handling end users, partners, distributors daily and translating customer needs and requirements into sales opportunities.
Driving operational efficiencies on training and Certification across the META Region.
Worked in collaboration with Finance, Legal, Compliance and Operations team across EMEA region to speed up deals support process.
Proactively acting to understand the complete sales cycle management from prospecting to closing by identifying client needs and offering optimal solutions.
Develop key sales support systems/processes, in collaboration with business development and operations team.
Bringing new leads and growing them to become opportunities
Gathering business requirements and developing dashboards to surface meaningful KPIs to board management.
Partner Account Manager
PC Compo (Oasys)
01.2005 - 06.2016
Company Overview: (Selling Microsoft IT software solutions)
Manage a portfolio of 40 Partners in Algeria that drive high volume and revenue.
Build strong business relationship with the partner’s executive, and sales teams by developing quality Sales, Readiness and Marketing.
Identify and develop a virtual team within the partner to serve as business and functional advocates.
Maintain level of partnership and add new competencies.
Provide a single voice to the partner representing all relevant Microsoft communications and relevant issue escalations.
Grow the business with the channel 50% YOY on the number of transactions and more than 80 % of the partners transacting.
Grow the business and ensure that all Partners have a plan in place to focus on driving Microsoft Online Services along with their current on-premise business.
Core sales and marketing focus driving attainment of specific revenue goals and MS Partners YOY Growth.
Meet and exceed Breadth quarterly and yearly assigned target through pipeline planning.
Drive delivery of channel breadth initiatives, marketing and programs.
Drive effective partner business forecasting (Forecasting/Deal tracking).
Provide sales assistance and monitor large opportunities on customer level.
Develop and execute Partner Business Plans (PBP) that include 3 years partnership plan and 1 year business objectives, Rhythm of Business (ROB) and joint strategies (Partner Solutions Plan - PSP) for specific goals which are agreed upon and documented by Microsoft and the Partner.
Act as “marketing manager” and support proposed marketing goals including the proper use of channel incentive Coop funding on the right set of activities.
Channel Incentive Programs: Ensure that the partner can participate in Microsoft’s channel incentives programs (SIP and Reseller) to receive rebates and Coop fund.
Increase Partner Satisfaction: Attainment of conditions of satisfaction established in Partner Business Plan (PBP).
Competency Attainment: Drive relevant MPN Competency alignment to ensure customer recognition and ability to compete effectively in marketplace.
Education
Bachelor of Business - Economics: Finance
06.2004
Skills
Ability to use tools like Zoom, Teams, Navision, Milestone Store, Moos, Intraoffice, Salesforce, Zoho, Microsoft products, Cloud
Forecasting
Innovation
Supervision
Excellent organizational and time management skills
Excellent understanding of Sales Support and Operations roles
Team player
Trainings and Certifications management
Managing revenue for a services business
Knowledge of basic statistics and working with Tableau as statistical software packages
Advanced problem-solving skills for difficult to complex issues
High attention to details
Ability to engage with confidence across multiple levels withing the company
Bringing new leads
Have a proven track record of effective Leadership in Sales, Key Account Management, Channel Management, Business Development, positively influencing teams
Strong leadership, decision making
Strong communication and negotiation skills
Project Management Skills
Handle multiple competing priorities in a fast-paced, collaborative and deadline-driven environment
Sincere, hardworking and dedicated towards work
Ability to quickly learn new information to the success of the company
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