Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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MUSTAPHA AMINE BENHABILES

MUSTAPHA AMINE BENHABILES

Dubai

Summary

Adept at adding value and delivering solutions, including software development and project management with passion for exceeding client requirements and achieving customer satisfaction. Committed to supporting high performing sales teams with a focus on establishing best practices, improving efficiency and maximizing sales opportunities against demanding budget and time constraints. Demonstrates the proven ability to build productive long term business relationships with a range of clients from global management software industry, with an advanced knowledge of IT solutions, Also Cyber Security and skilled in driving conversions, boosting renewals and gathering strategic insights on features to improve upon company products and services.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Business Development Manager

Intelexvision
02.2025 - Current
  • Company Overview: (Artificial Intelligence Video Analytics Software), Dubai, United Arab Emirates.
  • Business development with direct & undirect customers
  • Bringing new Leads from my network.
  • Focusing on deals across our full product portfolio in the region.
  • Responsible for a portfolio of channel partners and End users in my regions.
  • Engaging commercial discussions with the customers.
  • Make appointments for customer meetings via teams or in-person.
  • Identifying customer decision makers and maintaining strong relationships.
  • Know how to involve the right people internally and externally.
  • Build and maintain fluid relations with potential and existing customers, resellers, integrators and technology partners
  • Proactively work with partners to develop strong partnership and assist them to growth.
  • Managing POC’s for the customers as per their features requirements.
  • Travelling and meeting customers across my regions.

Sales Operations Specialist MENA Region

Intelexvision
09.2022 - 02.2025
  • Company Overview: (Artificial Intelligence Video Analytics Software), Dubai, United Arab Emirates.
  • Manage and maintain SalesForce to implement and adjust as needed per sales team requirements.
  • Manage planning parameters in ERP via the item master (lead times, min/max, safety stock, pay terms).
  • Evaluate channel partner program eligibility to approve or decline new resellers application
  • Perform partner account planning, prioritize accounts, and conduct quarterly business reviews for selected partners.
  • Registering Opportunities in SalesForce and make a follow up with partners until receiving the Order.
  • Quoting, Order processing, signing documents for POC’s.
  • Seeking new partners and making a product presentation to grow the business.
  • Making on site presentations for End users and partners.
  • Arrange the administrative handling of our quotations in Salesforce CRM
  • POC support and follow up with presales coordination.
  • Work in the back as operations, processing product, also work as sales representative in the front.
  • Lead effort to redesign SalesForce CRM functionality and increase utilization.
  • Project management of CRM migration and implementation activities as required.
  • Support and assist marketing managers and handle all logistics of travel arrangements and distribution of outgoing mail.
  • Provide basic sales training and demonstrations for our partners.
  • Facilitate and maintain standardized customer communication.
  • Follow up on sales qualified leads with channel partners
  • Promote and make the world see the power of Artificial intelligence video analytics, in a long-distance, high-speed, Difficult weather conditions, by focusing on the requirements of Corporate and Retail sector.
  • Receive incoming sales calls, providing solutions to clients' communications needs for Integration.
  • Targeting potential partners and scheduling meetings with them to present our products.
  • Following up on POC’s and ongoing projects status.

Regional Sales Manager META Region

6SS
03.2021 - 08.2022
  • Company Overview: (Video Analytics Software), Dubai, United Arab Emirates
  • Run end-to-end sales cycle, cold calling, emailing, pitching services and deals negotiation.
  • Worked on different deals and tenders over a different region (France – North Africa - UAE - Qatar - Saudi Arabia - Oman - Turkey ...) I have met customers in C-Level management positions and developed strong partnerships.
  • Consulting clients and resolving product and service queries.
  • Generating new leads and researching prospects.
  • Selling a complete software solutions portfolio, including Professional services, LPR, Video Analytics management, System Video & Data Analytics, XProtect Plugins.
  • Working with territory presales & partners and distributors on developing pipelines and achieving company target numbers from commercial perspective.
  • Identified and developed new business opportunities – expanded from selling locally to internationally, bringing in 10 new clients on average every month.
  • Present company to potential clients and run sales cycle from researching prospects to cold calling, in person meetings, pitching consulting, negotiating and closing deals.

Sales Operations & Account manager META Region

Milestone Systems Middle East
07.2016 - 01.2021
  • Company Overview: (VMS Software), Dubai, United Arab Emirates
  • Following Forecast methodology and quota assignments, Making quotations, Orders processing, Licenses management, Shipments & Logistics management.
  • Process workflow, Process improvement.
  • Provide support to our distributor partners and handling order management.
  • Salesforce (CRM) and Excel proficiency.
  • Financial planning and reporting, business analysis, business intelligence.
  • Sales operations reporting and analytics with goal tracking.
  • Pipeline and Operations Leads management.
  • Partner closely with Sales team to enable us to do business for selling software and care plus renewal for a long-term period.
  • Helped cultivate and maintain business relationships by professionally handling end users, partners, distributors daily and translating customer needs and requirements into sales opportunities.
  • Driving operational efficiencies on training and Certification across the META Region.
  • Worked in collaboration with Finance, Legal, Compliance and Operations team across EMEA region to speed up deals support process.
  • Proactively acting to understand the complete sales cycle management from prospecting to closing by identifying client needs and offering optimal solutions.
  • Develop key sales support systems/processes, in collaboration with business development and operations team.
  • Bringing new leads and growing them to become opportunities
  • Gathering business requirements and developing dashboards to surface meaningful KPIs to board management.

Partner Account Manager

PC Compo (Oasys)
01.2005 - 06.2016
  • Company Overview: (Selling Microsoft IT software solutions)
  • Manage a portfolio of 40 Partners in Algeria that drive high volume and revenue.
  • Build strong business relationship with the partner’s executive, and sales teams by developing quality Sales, Readiness and Marketing.
  • Identify and develop a virtual team within the partner to serve as business and functional advocates.
  • Maintain level of partnership and add new competencies.
  • Provide a single voice to the partner representing all relevant Microsoft communications and relevant issue escalations.
  • Grow the business with the channel 50% YOY on the number of transactions and more than 80 % of the partners transacting.
  • Grow the business and ensure that all Partners have a plan in place to focus on driving Microsoft Online Services along with their current on-premise business.
  • Core sales and marketing focus driving attainment of specific revenue goals and MS Partners YOY Growth.
  • Meet and exceed Breadth quarterly and yearly assigned target through pipeline planning.
  • Drive delivery of channel breadth initiatives, marketing and programs.
  • Drive effective partner business forecasting (Forecasting/Deal tracking).
  • Provide sales assistance and monitor large opportunities on customer level.
  • Develop and execute Partner Business Plans (PBP) that include 3 years partnership plan and 1 year business objectives, Rhythm of Business (ROB) and joint strategies (Partner Solutions Plan - PSP) for specific goals which are agreed upon and documented by Microsoft and the Partner.
  • Act as “marketing manager” and support proposed marketing goals including the proper use of channel incentive Coop funding on the right set of activities.
  • Channel Incentive Programs: Ensure that the partner can participate in Microsoft’s channel incentives programs (SIP and Reseller) to receive rebates and Coop fund.
  • Increase Partner Satisfaction: Attainment of conditions of satisfaction established in Partner Business Plan (PBP).
  • Competency Attainment: Drive relevant MPN Competency alignment to ensure customer recognition and ability to compete effectively in marketplace.

Education

Bachelor of Business - Economics: Finance

06.2004

Skills

  • Ability to use tools like Zoom, Teams, Navision, Milestone Store, Moos, Intraoffice, Salesforce, Zoho, Microsoft products, Cloud
  • Forecasting
  • Innovation
  • Supervision
  • Excellent organizational and time management skills
  • Excellent understanding of Sales Support and Operations roles
  • Team player
  • Trainings and Certifications management
  • Managing revenue for a services business
  • Knowledge of basic statistics and working with Tableau as statistical software packages
  • Advanced problem-solving skills for difficult to complex issues
  • High attention to details
  • Ability to engage with confidence across multiple levels withing the company
  • Bringing new leads
  • Have a proven track record of effective Leadership in Sales, Key Account Management, Channel Management, Business Development, positively influencing teams
  • Strong leadership, decision making
  • Strong communication and negotiation skills
  • Project Management Skills
  • Handle multiple competing priorities in a fast-paced, collaborative and deadline-driven environment
  • Sincere, hardworking and dedicated towards work
  • Ability to quickly learn new information to the success of the company
  • Customer service
  • Business development and planning
  • Team leadership
  • Negotiations
  • Decision-making
  • Business development
  • Relationship building and management
  • Client relationship building
  • Strategic planning
  • New business development
  • Relationship building and rapport
  • Sales and marketing
  • Team collaboration
  • Sales presentations
  • Mentoring and coaching
  • Account management
  • Goals and performance
  • Operations
  • CRM management
  • Lead generation
  • Relationship development
  • Sales leadership
  • Process improvement
  • Strategic business planning
  • Relationship building
  • Vendor management
  • Product demonstrations
  • Revenue generation
  • Project management
  • Business administration
  • Prospect targeting
  • Training and development
  • Training and mentoring
  • Key decision making
  • Performance evaluations
  • Customer acquisition
  • Strategic partnerships
  • Sales tracking
  • Networking strength
  • Revenue development
  • Salesforce management
  • Territory management
  • CRM platforms
  • Quality control
  • Market research
  • Client consultations
  • Cost management
  • Sales expertise
  • Competitive analysis
  • Competitor monitoring
  • Marketing
  • Stakeholder communication
  • Proposal writing
  • Account development
  • Event planning
  • Business planning
  • Prospecting
  • Proficient in [software]
  • Promotional planning
  • Marketing expertise
  • Research
  • Staff management
  • Market understanding
  • Issue resolution
  • Account servicing
  • Channel management
  • Campaign development
  • Pipeline development
  • Database management
  • Revenue forecasting
  • Systems and software expertise
  • Performance goals
  • Market penetration
  • Performance metrics
  • Market trend analysis
  • Order management
  • Closing talents
  • Analytics
  • Market tracking
  • Campaign management
  • Business intelligence and analysis
  • Pipeline management
  • Cross-functional collaboration
  • Mergers and acquisitions
  • Referral management
  • Team building
  • Cold calling
  • Sales channel building
  • Contract negotiation expertise
  • Consultative and relationship selling
  • Market and competitive analysis
  • Product deployment
  • Sales and market development
  • Growth management
  • Innovation management
  • Customer pre-qualifications
  • Territory and account management
  • Goal setting and achievement
  • Verbal and written communication

Certification

  • Cybersecurity Awareness Program
  • 3-Day Social Selling using LinkedIn
  • Sales Academy
  • Training & Competence/Financial Crime
  • Sales Force & Sales Force Lightning

Languages

Arabic
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)

Timeline

Business Development Manager

Intelexvision
02.2025 - Current

Sales Operations Specialist MENA Region

Intelexvision
09.2022 - 02.2025

Regional Sales Manager META Region

6SS
03.2021 - 08.2022

Sales Operations & Account manager META Region

Milestone Systems Middle East
07.2016 - 01.2021

Partner Account Manager

PC Compo (Oasys)
01.2005 - 06.2016

Bachelor of Business - Economics: Finance

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MUSTAPHA AMINE BENHABILES