Musthafa KP
Dubai
Summary
Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT INFRASTRUCTURE ADMINISTRATOR
TECHNOSTEEL CONSTRUCTION
04.2020 - 07.2022
- In charge and maintains of the complete infrastructure of the company
- Maintain and manage IT assets and budgets cost effectively
- Plan design and build IT network and server infrastructure
- Network monitoring (security and performance)
- Manage network servers and technology tools
- Maintain server, upgrade, secure, system backups and disaster recovery preparation
- Recommend software and hardware solutions comprising of upgrades and new acquisitions
- Develop and maintain vendor relations
- Manage and maintain Qnap Ts 831X,837 file sharing and security
- Inform senior staff about industry innovations and recommend relevant upgrades
- Manage Hybrid Messaging Environment including M365, Exchange
- Support Online Circular production applicable processes
- Ensure security through access controls, backups and FortiGate firewalls 100EF
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Upgrade systems with new releases and models.
SYSTEM ENGINEER
Hanayen Groups of Companies & Est
01.2019 - 12.2019
- Manage and Monitor Dell, HP Servers and VMs (Hyper-V & VMware)
- Manage NAS (QNAP, NetApp)- File Server
- Manage Enterprise Endpoint Security Solution (Trend Micro Endpoint Security, Escan Endpoint Security, Sophos Endpoint Security, Malwarebytes Endpoint Protection)
- Troubleshooting all IT products and installation
- Manage, maintain and update onsite and site copiers, printers
- Backup and monitoring
- Develop expertise to train staff on new technologies
- Install and configure software and hardware
- Build an internal wiki with technical documentation, manuals and IT policy
- Manage Group Policy, DNS and DHCP Services
- Supported Application such as Microsoft 365, Office 2016
- Users system assignment and system Training
- Provide technical support for MAC and Windows users
- Resolved IT Help Desk Requests, Calls and Emails of user issues within the SLA time frame.
IT SUPPORT ENGINEER
IRFAN NETWORK SOLUTIONS
07.2015 - 08.2018
- Manage the Entire in-house IT Infrastructure
- Handled over 500+ Domains hosted including Local and International
- Resolved IT Help Desk Calls and Emails of Client problems
- Remote assistance and onsite support to Customers
- Manage and Configured Clients Web Hosting, Email Hosting and SSL Deployment
- Manage DNS Records, MX Records, A Records, and CNAME
- Manage and Configured Professional Email Hosting Like Google G Suite, Rediff Mail Pro and Outlook Professional Email Services
- Manage and Resolved Email Configuration in Outlook, Mac Mail, 3rd Party Mail Clients and Smartphones
- Manage and Monitored Domain Blacklist and Delisting the Blacklisted Domain
- Supported Developers and Programmers in technical Issues
- Manage Regular Project and System Backup with Effective Backup Tracking Procedure
- Handled System Checkups and Implemented High Level Security for system and network
- Manage Project development by Coordinating with Clients and Developers
- Administered Troubleshooting of Hardware / Software Issues of Computer, Laptop, Smartphones, Printers, Scanners, Wi-Fi Routers and Network Devices.
Education
BACHELOR OF ELECTRONICS AND COMMUNICATION ENGINEERING -
CALICUT University
Skills
- HYPER V
- VM WARE
- WSUS
- SERVER
- GPO
- DNS
- DHCP
- SOPHOS CLOUD ENDPOINT
- ROUTERS & SWITCHES
- FORTINERT
- SONIC
- FIREWALL
- VLAN
- InterVLAN
- ACL
- EIGRP
- OSPF
- VPN
- NAT
- PAT
- IPV4&V6
- MICROSOFT365
- EXCHANGE SERVER
- MICROSOFT 365
- SKYPE FOR BUSINESS
- LYNC
- VEEAM BACKUP
- NAS STORAGE
- NETAPP
- QNAP
- FILE SERVER
- ADS
- DFS
- SERVER 2012,2016,2022
- LAN
- WAN
- WIRELESS
- NETWORKING
- SSL VPN
- IP SEC VPN
- SONIC WALL GLOBAL VPN
- TECHNICAL SUPPORT
- IT HELP DESK
- ASSET MANAGEMENT
- MACOS
- ANDROID
- IOS
- WINDOWS 10 MOBILE
Certification
- Microsoft 365 Security Administration
- Microsoft Azure Infrastructure and Deployment
- VMware Virtualization (ESXi 6)
- Sophos endpoint protection
- MCSE (Server Infrastructure 2012)
Accomplishments
- Implemented IPSEC VPN Head office to factory(fortinet-sonicwall)
- Successfully implemented new infrastructure & obtained the ISO 27001 certification
- Implemented Sophos cloud Enterprise Endpoint Security
- Established the SSL VPN in different region through RDP
- Recovery & Migration of QNap datas
- Implemented biometric machine through eye scan only
- Implemented ESAB machine and support for Columbus software
- Implemented Window Server Update Service (WSUS)
- Implemented Sophos & Malwarebytes Endpoint Security
- Implemented IT Helpdesk System
Languages
English
Malayalam
Hindi
Tamil
License
UAE Driving License
Attestation
Degree Certificate UAE Attested
Availability
1 Month Notice
Personal Information
Nationality: Indian
References
REFERENCES UPON REQUEST
Timeline
IT INFRASTRUCTURE ADMINISTRATOR
TECHNOSTEEL CONSTRUCTION
04.2020 - 07.2022
SYSTEM ENGINEER
Hanayen Groups of Companies & Est
01.2019 - 12.2019
IT SUPPORT ENGINEER
IRFAN NETWORK SOLUTIONS
07.2015 - 08.2018
BACHELOR OF ELECTRONICS AND COMMUNICATION ENGINEERING -
CALICUT University