Summary
Overview
Work history
Education
Skills
Languages
Timeline
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MUTAGUBYA SHIRAT

MUTAGUBYA SHIRAT

Khalifa, Abu Dhabi

Summary

Dynamic professional with a strong foundation in persuasion and customer service skills, complemented by exceptional attention to detail and sales acumen. Demonstrates a proven ability to learn quickly and work effectively within teams, ensuring efficient inventory management and conflict resolution. Aspires to leverage these competencies in a challenging role that fosters growth and innovation.

Overview

6
6
years of professional experience

Work history

SALES EXECUTIVE

BANKIT COMMERCIAL BLOKER
ABU DHABI, UAE
07.2024 - Current
  • Drove high-level B2B sales meetings to secure large scale contracts, enhancing market presence significantly.
  • Established strong relationships with key industry players to expand business reach.
  • Increased customer engagement by delivering high-quality product demonstrations.
  • Implemented robust CRM systems that improved tracking of sales activities and client interactions.
  • Elevated brand awareness for significant market influence through strategic sales campaigns.
  • Managed client relationships from early stages of sales process through to post-sales

HEAD CASHIER/ CUSTOMER SERVICE

WHEATFIELDS CAFÉ
ABU DHABI, United Arab Emirates
03.2019 - 10.2023
  • Answering large number of calls and emails, handling complaints/ Responding to customers inquiries/ checking products or service availability
  • Making daily reports and depositing cash sales
  • Preparing schedules/ making Daily cashiers' petty cash
  • Assisting resolving customer complaints
  • Training cashiers and monitoring their performance

Education

DIPROMA - TOURISM AND TRAVEL

American institute of business and management

Bachelor of Business Administration - Business Administration

MAKERERE UNIVERSITY

Skills

  • Persuasion
  • Customer service skills
  • Attention to details
  • Sales acumen
  • Fast learner
  • Teamwork
  • Inventory management
  • Conflict Resolving

Languages

English
Arabic

Timeline

SALES EXECUTIVE

BANKIT COMMERCIAL BLOKER
07.2024 - Current

HEAD CASHIER/ CUSTOMER SERVICE

WHEATFIELDS CAFÉ
03.2019 - 10.2023

DIPROMA - TOURISM AND TRAVEL

American institute of business and management

Bachelor of Business Administration - Business Administration

MAKERERE UNIVERSITY
MUTAGUBYA SHIRAT