Muthal Rasu
Dubai,UAE
Summary
Experienced House Manager known for creating seamless operations and enhancing guest satisfaction. Spearheaded multiple initiatives to improve staff productivity, streamline operational tasks, and elevate overall service standards. Recognized for fostering positive environment that drives team cohesion and optimizes daily routines.
Overview
2025
2025
years of professional experience
1
1
Certification
Work history
Back of the house manager -Pre Opening
Jumeirah Marsa Al Arab Hotel & Jumeirah Residences
Dubai
03.2023 - Current
- Fostered a welcoming atmosphere to set positive tone for events.
- Negotiated contracts with vendors to reduce operational costs.
- Oversaw emergency procedures and administered first aid.
- Established safety protocols, ensured secure environment for guests.
- Scheduled staff shifts efficiently maximising productivity whilst ensuring adequate rest periods for employees.
- Successfully delivered on tasks within tight deadlines.
- Improved efficiency and productivity by acquiring new skills.
Stewarding Manager
Madinat Jumeirah Resort Al Qasr & Dar Al Masyaf
Dubai
1 1 - 02.2023
- Upheld hygiene standards by supervising cleaning and sanitation processes.
- Conducted regular inspections for optimal equipment maintenance.
- Addressed staff issues promptly, resulting in increased team morale.
- Coordinated with kitchen staff to ensure smooth service operations.
- Managed inventory effectively, reducing unnecessary expenses.
Stewarding Manager Pre-Opening
Zabeel House by
Dubai
02.2018 - 06.2019
- Managed team dynamics by implementing conflict resolution strategies.
- Developed accurate sales forecasts for improved strategic planning.
- Facilitated staff training, resulting in better customer service.
- Fostered a positive work environment with regular team-building activities.
- Streamlined communication channels, enhanced internal information flow.
Assistant Stewarding Manager
Etihad towers Jumeirah
10.2011 - 02.2018
- Responsible of the stewarding Department and report to Executive chef
- Responsible of Department P&L and heartbeat
- Train Stewarding Attendants in all positions within the department
- Responsible for the operations of the Stewarding Department in the absence of the Back of the house manager, including but not limited to; limited ordering, scheduling and payroll records
- Ensure that all the areas of the kitchen and receiving areas are highly maintained and met all the HACCP requirements and municipality requirements
- Ensure that all staff have the proper tools and training for day-to-day operations (including daily tasks, PPE and emergency procedures)
- Attends F&B meetings and liaises with all F& B Departments
- Make sure adequate operating supplies are available and in good condition
- Controls breakage of operating supplies & controls usage of operational materials
- Liaises closely with the executive chef regarding requirements of operational supplies
- Conduct weekly kitchen inspections
- Manage any other duties as assigned by the Chief Steward or Executive Chef.
Stewarding supervisor
The Address Dubai Mall
12.2009 - 10.2011
Stewarding Team Member
Ritz-Carlton Dubai
Dubai
11.2007 - 09.2009
Stewarding Shift
Annapoorna restaurant group
Dubai
12.2001 - 10.2006
Education
Board of Public Examination
SSLC - undefined
ITI
1997
Skills
- KNOWLEDGE AND SKILLS
- Computer Knowledge (Internet, MS Word, MS Excel, Power Point)
- Basic knowledge of Fidelio system
- Good written and verbal communication skills with the ability to influence others
- A fast learner with the ability to adapt quickly
- STRENGTHS
- Positive Approach / Attitude
- Perfect decisions at difficulty situations
- Quick learner
- Best admirer and enthusiast
Certification
Awarded 1st quarter 5 Star nominee in Ritz Carlton in 2010. Successfully completed Hero training from The Ritz-Carlton Dubai Completed Safe usage of chemicals from Ecolab Dubai Successfully completed Fire and Safety training from The Ritz-Carlton Dubai Attended seminars for Bomb threat analysis Successfully completed HACCP training from The Ritz-Carlton Dubai Successfully completed Diversey chemical training in Etihad Jumeriah Successfully completed First- Aid training in Etihad Jumeirah Successfully completed EHS training in Etihad Jumeirah under BSI Successfully Pass ADFCA exam in Etihad Jumeirah under Abu Dhabi Government Awarded Manager of Year 2014 in Jumeirah at Etihad Towers Successfully completed ARPAL chemical training in Zabeel House Successfully completed PIC exam under Dubai municipality Successfully achieved ISO 22000 for AL Qasr Hotel August 2022
Languages
English
Intermediate
Hindi
Intermediate
Tamil
Intermediate
Malayalam
Intermediate
Timeline
Back of the house manager -Pre Opening
Jumeirah Marsa Al Arab Hotel & Jumeirah Residences
03.2023 - Current
Stewarding Manager Pre-Opening
Zabeel House by
02.2018 - 06.2019
Assistant Stewarding Manager
Etihad towers Jumeirah
10.2011 - 02.2018
Stewarding supervisor
The Address Dubai Mall
12.2009 - 10.2011
Stewarding Team Member
Ritz-Carlton Dubai
11.2007 - 09.2009
Stewarding Shift
Annapoorna restaurant group
12.2001 - 10.2006
SSLC - undefined
ITI
Stewarding Manager
Madinat Jumeirah Resort Al Qasr & Dar Al Masyaf
1 1 - 02.2023
Board of Public Examination
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