Summary
Overview
Work history
Education
Skills
Languages
Certification
Timeline
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Muthla Sultan AlKendi

Muthla Sultan AlKendi

Ras al-Khaimah,UAE

Summary

Accurate, reliable, and ambitious information technology graduate with proven of information management skills and understanding of business. Keen to find a rewarding and challenging opportunity in a successful technology team. And I'm willing to extend my learning and join other available fields to gain a new job opportunity that that add-on my Knowlagent

Overview

9
9
years of professional experience
1
1
Certification

Work history

IT project manager

EtihadWE
Ajman, UAE
02.2018 - Current

Directed project operations using Microsoft Project to align with PMO strategies.

  • Managed vendor relationships to ensure seamless project delivery.
  • Ensured adherence to organisational objectives and operational standards throughout projects.
  • Monitored risk management processes to effectively mitigate potential issues.
  • Utilised Microsoft Project for efficient task scheduling and progress tracking.
  • Implemented best practices to enhance team productivity and efficiency.
  • Delivered projects within budget, achieving high satisfaction among project owners.
  • Maintained comprehensive documentation for future reference and requirements.


Projects handled:

There are several projects handled and delivered successfully, following projects names:

- LIMS

- CTS - Call Center Outsourcing

- Microsoft Platform Upgrade and Backup Solution

- SAP Transformation To Cloud (SOLMAN & BOBJ)

- ZEROX_OpenText Upgrade

- UAE Pass integration with Etihad WE

- Integration with RAK Municipality for some of customer processes.

- QMS customer relation and services with integration to PMO

- S4 HANA conversion and shift & lift to RISE system.


GIS analyst

EtihadWE
Ajman
02.2016 - 02.2018

Completed two years as geographical draftsman in Geographic Information Systems Department.

Administered geospatial databases to maintain accuracy and accessibility of information.

  • Utilised CITREX - ArcFM-UT program to input geographic data post-engineer issuance.
  • Facilitated training sessions, enhancing staff proficiency in GIS applications.
  • Provided technical assistance, improving overall system functionality.

Education

Bachelor of Technology - College of Information Technogym, E-Enterprise

United Arab Emirates University (UAEU)
Al Ain City, UAE

Skills

    Communication skills:

    - ability to speak clearly and concisely, and to convey information or articulate an opinion with internal or external customers

    - ability to listen carefully and understand the speaker’s message

    Organization skills:

    - Excellent skills in group working

    - Excellent in managing time

    - Organized and creative

    Interpersonal Skills:

    - Responsible and sociable

    - Can work independently and in a group

    - Flexible person

    - Strength of character

    Computer Skills

    -Microsoft Office Word, Power Point, Excel, Microsoft project

    Project management

    Documentation management

    Risk management

    Training facilitation

Languages

Arabic
Native
English
Fluent

Certification

- Certificate in English language & American Culture program.

- Certificate in joining the Summit on the Global Agenda.

- Certificate in joining the year of Excellence in Etihad WE as a Distinguished employee category in the technical field.

- Certificate of completion awarded for successful completion of the training program entitled Project Management Professional (PMP).

- Certificate from International institute for planning and administrative development on attending the training program for creative problem solving and decision making.


Courses\Training

- Big Data Emerging Technologies, Coursera training, Coursera certificate

- Designing the future work, Coursera training, Coursera certificate

- Body language

- Emotional intelligence

- Change management

Timeline

IT project manager

EtihadWE
02.2018 - Current

GIS analyst

EtihadWE
02.2016 - 02.2018

Bachelor of Technology - College of Information Technogym, E-Enterprise

United Arab Emirates University (UAEU)

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Muthla Sultan AlKendi